Helen B.
Received the items I requested very…
Received the items I requested very promptly. Package well packed.Thank you.

Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Pharmacy & Medicine · Vineland, New Jersey
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5,060 approved reviews, newest moderated first
Helen B.
Received the items I requested very promptly. Package well packed.Thank you.
jose R.
Excellent service .I had the wrong merchandise sent to me and it took one phone call to get it right and on time with right items. Your return package is on your way thank you all
Andra
This company had the extra absorbent briefs I was looking for to keep me dry overnight. Unfortunately the cost of these briefs along with the shipping costs were a little much for me to handle.
dana
I received less than satisfactory customer service when I had to return a case of barrier cream. I had ordered the barrier cream based on the photo and description of the the product on your website. I ordered Soothe & Cool "Free" barrier cream and was shipped a case of Soothe & Cool barrier cream. Your customer service reps tried to convince me that the product was the same only in different packaging even though I told them of the difference in the ingredients on the packaging. Then I was told that Medline had changed the packaging, but that the product was the same. The ingredients are clearly not the same as the "Free" cream that I wanted. One of your reps acknowledged that your website did have the wrong image for the product. Initially the rep said that I would be charged $13 to return the case. Finally, arrangements were made for Fedex to pick up the case and return to Parentgiving at no charge to me since it was your error in sending the wrong product. I was provided no return label for the case. I was told that Fedex would have the return label. Fedex picked up the case at my door without leaving a confirmation of the pickup. When I called Fedex they could not help me because I had no tracking number for the case. When I called customer service voicing my concern that the case might not be returned to them I was told not worry. I am hopeful that I will receive a refund to my VISA soon, until then I will not be ordering incontinence supplies from Parentgiving. I hope that you have corrected the image and description of the product on your website.
Response from ParentgivingJan 28, 2021
Please accept our apologies regarding the change of packaging for this product. The vendor had not advised us that it had changed, but once we were made aware, we changed the images for that product. Your shipment was returned free of shipping and restocking fees, and your credit has been processed. We hope you will give us the opportunity to serve you again in the future.
Noreen
Good quality, looks great and easy to assemble, just snap the handles in to the height you need and it’s ready to go.
Faye M.
I care for an elderly parent who is often incontient. I finally found something to absorb feces and urine odors. Medi-aire Biological Odor Eliminator is excellent.
Scott
Good price and quickly delivered.
Barbara
I am very happy using Parentgiving. The item I use comes right on time every month. This is extremely helpful as a caregiver,one less thing to worry about!