William
Wife and I are on auto order
Wife and I are on auto order. I received my order on time but the wifes order did not come. Called to verify and it did not ship due to some snafu, it took over a week to get this fixed. We both like your product but will not stand this type of treatment by anyone, even a supervisor. Be aware that I have no problem searching for a different supplier. Fed-Ex had nothing to do with this, it's YOUR shipping dept.
Response from ParentgivingSep 2, 2021
We are sorry that you did not receive your complete order, initially, and that it took two reshipments. That is frustrating for you as the customer and us as the retailer. As you will understand, we are not responsible for the failures of carriers, such as FedEx.