Linda
Product was shipped on 9/16
Product was shipped on 9/16, supposed to be delivered on 9/18. Did not receive package until 9/25.
Response from ParentgivingOct 7, 2021
Linda, Please accept our apologies for the delayed shipment, and the inconvenience this may have caused. This is not the level of service we intend to deliver to our valuable customers. In this instance, I will be happy to credit your account with points to the value of $10.00 , which can be redeemed against your next order. To use the points, you will see them available to you in the third step of the checkout process, when placing an order through Parentgiving.com. Alternatively, feel free to contact our Customer Service Department at 1-888-746-2107, where a representative will be happy to place your order.


