Jeff A.
I strongly advise others to avoid this…
I strongly advise others to avoid this company. I hired this company to renovate my bathroom, the experience was a complete nightmare from start to finish. The quality of work was unacceptable - they failed not one, but TWO inspections. This means their work didn't meet basic building code requirements, which is both concerning and unprofessional. Having to deal with failed inspections caused significant delays and additional stress. Beyond the poor workmanship, their conduct was equally appalling. The team was incredibly rude and disrespectful throughout the entire process. When issues arose, rather than taking responsibility and working to make things right, they were dismissive and unprofessional. The second failed inspection was a simple water proofing inspection. This company installed the shower walls before the city could inspect the water proofing, therefore the inspection automatically failed. Instead of complying with city codes and the inspector, this company decided to get a cheap over the shower tile inspection, to bypass it, cut corners and save costs. Its basically similar to inspecting a car without lifting the car up, seeing under and the insides of the car. A over the tile inspection by a random third party company is meaningless. It is my right to have them re do it free of charge and pass the inspection properly. They decided to leave my apartment unlocked, stop responding to me and denied me a partial refund. After myself and the city of Boca Ratons inspector explained to them that they would lose in court they decided to re do it free of charge. After a whole week if not two, the boss called me in a childish passive aggressive tone and said "ya were going to re do it, you are a great customer, do not ever use us again". I could not help myself with passive aggressive disrespect after two whole weeks of not responding so we had a beautiful conversation. On top of these mistakes they made many more including not insulating my bathroom so garbage and debris spilled over into my bedroom and living room. Some people spill milk and don't want to clean it up. These guys spilled milk, left it on the floor, left with my money and then said bye. A bathroom renovation should be a straightforward project for an experienced contractor. The fact that they couldn't complete the job to code standards, combined with their terrible customer service, made this the worst contractor experience I have ever had. Save yourself the time, money, and frustration - look elsewhere for your renovation needs.