Paperspace (YC W15) provides a revolutionary new way to access limitless cloud computing resources, on any device. Paperspace offers a range of products powering everything from virtual desktops for businesses, high-end workstations for VFX studios...
Paperspace (paperspace.com) has 97 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
paperspace.com
Website
paperspace.com
Category
Internet & Software
Location
New York
Listed on Five Star Index
2026
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Most recent review: July 2025.
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It just works.
I was able to get my ML training job on Paperspace VM up-and-running in just a few minutes. Their predefined ML template has everything you need for your training purposes.
I didn't use them for production loads or more complicated things like distributed training, but for my straightforward use case it did a great job.
I first tried AWS pre-built AMI for DeepLearning, but that one is just a disgrace, doesn't work out of the box, and therefore deservingly has 1.5 star rating on AWS marketplace.
AR
Amanda R.
Paperspace Solved A Huge Problem For Me!
I run marketing campaigns where each client has their own google chrome setup with an extension that must run 24/7. This software allows me to store and run an infinite number of client accounts without slowing down my actual computer!
Even more importantly, it gives me the peace of mind that if something should happen to my laptop, all of my clients accounts will remain safe and keep running. Even if I have to replace my laptop.
Furthermore, customer support has been great!! They really go above and beyond to ensure you have what you need.
AG
AGL
Paperspace its very good !
Paperspace its very good !
For my company Paperspace its running 100% good, without any problems !
I like Paperspace because was so easy to understand and see all prices that they charge.
Also like a lot the easy configuration of snapshots , that let you make a save copy of the full machine easily.
Also the support had reply all my messages that I have doubt.
JU
Jules
Just run
After 3 days of shut down, they sent an email saying the can't get back online and we'll loose the machine and the data ... They offered $50 of credits but for such a crappy product, it's just ridiculous.
MM
mayoo M.
They keep charging me the money
They keep charging me the money. I realized that fact, then I canceled my account and tried to prevent them from charging the money, but they still....... Now I don't have access to my account, and they still have my card information. I sent them an email and ask for a refund, nobody replies. Hope they could see this review and reply to my email.
DA
David
Paperspace lures people with cheap…
Paperspace lures people with cheap prices, but the product is terrible. The workstations crash, with down time up to 60 hours. Support is slow to respond, even for big accounts. This can be brutal if you use it for work, and frustrating in general. The workstations will log off and shutdown for no reason, due to problems with their "auto-shutdown feature." Again, this is a feature that sounds good on the surface, but when I was using it for six months, the workstation would log off by accident and kill lightmap renders and other important sessions that resulted in having to start them over. This is when the cheap price is not worth it. Then support is terrible. They often do not understand the problems, then give incomplete information. One support person, "Rusty" is incredibly rude and hostile. And then after all that, there are billing problems. The workstation will crash for 48 hours and then that was added to my bill on multiple occasions. I noticed it and contacted support, and they removed the bogus charges, but it happened often, and what if I don't notice? Why should I have to search the bill every month for bogus charges? The final big reason to stay away from Paperspace is that the graphics drivers are all buggy because it comes to your local computer, so this results in many professional software titles crashing or not being usable. If you intend to play video games, be advised that most AAA games will not play correctly because of their remote login driver mismatch. The cause is that their login software (remote desktop) is always buggy, and each update introduces more bugs. Paperspace is a total fail of a product, so don't waste your time.
YG
Yuri G.
Overral bad service and often not available.
The website won't detect that you are logged in when browsing most sections of the website.
You will often be unable to log in to your account, preventing you from turning on your machine and using it if you are paying hourly.
Turning on and off the VM is very unresponsive, you will lose some minutes waiting for the VM to turn on and trying several times to turn it off.
The infrastructure is good and it is very simple to setup whatever you want, but the service is so bad it is unusable a considerable portion of the time.
Simply put, paperspace sucks.
BJ
Bjoern
i like it a lot
i like it a lot, had fast customer support experience.
if you wanna use it for gaming, try parsec on top