We are a custom writing service company devoted to providing our Customers with a unique assistance in a successful completion of their writing projects.We offer a unique possibility to get your academic paper written by a professional writer.
PaperHacker (paperhacker.com) has 73 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
paperhacker.com
Website
paperhacker.com
Category
Education Services
Location
Detroit, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: April 2022.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The requirements of the paper wasn't respected. The paper was delivered without table of contents, conclusion and executive summary that was expressed requested.
For any reason i didnt received any email from them , the order was ready 2 weeks before the deadline and i didnt know. so when i checked the 04/12 (deadline was 12/12) and found out was missing pieces they just said they would not make it because for them it was closed. i had to pay again to add the missing parts.
Response from PaperHackerDec 5, 2019
Dear Ms. Pereira,
We are sorry to hear that your experience was not of the expected level.
Upon delivery of the work, our Customers are granted 14 days for a free revision - to make sure that the writer has followed each requirement.
We have sent you several emails from our side during the work process to check on writer's messages and delivered the work before your deadline to make sure your deadline is not missed and any required changes are made before your deadline to not let you down.
Unfortunately, you have contacted us to revise the paper once the Free Revision Period has passed. At this stage, the writer is paid and we are not able to process revision through the system.
Still, our Support Team has offered you a 20% discount for the additional order you placed for the caused inconvenience.
Best regards,
Support Team
PaperHacker.com
EL
Elina
Bad Experience
Edit:
The manager is distorting the situation and what happened. I sent the company my own original work along with the assignment specification so that they can build on it. Therefore, in order to make sure they won't be using the document that I sent them (my own original work), I suggested a solution of a 99% refund (as a technicality).
By no means am I going to use the low-quality papers that they delivered. The professional level of the papers is very poor. I doubt the quality team has any Computer Science background to judge the professional quality of the papers.
All in all, besides the poor quality of the deliverables, the attitude toward me was out of place. I wasn't even offered another revision. Instead, the manager and the online agents blocked my IP address and sent inappropriate messages.
--------------------------------
Edit:
NO REFUND!
Agents are very rude, blacklisting my IP address and/or ignoring me on the live chat. The manager is not any better.
Please find below the manager's response:
"...upon Quality Department's decision regarding mistakes, we are able to issue a partial refund of 1%."
------------------------------------
Writers are not qualified to work on complex IT subjects. Very unprofessional. It is clear that the editors are not experts in IT as most of their explanations are wrong while others are too simple. There are a lot of mistakes and inaccuracies. I cannot use the paper or even parts of it, as it sounds like it was written by somebody who is certainly unfamiliar with the subject. Waiting for a refund.
Response from PaperHackerJul 11, 2019
Dear Elina,
Thank you for your feedback.
As we have previously informed you about our decision regarding the refund, we tolerate no fraudulent activity. We protect both Customers and Writers from fraudulence.
From the very first step of placing an order, the Customer contacted the support team to familiarize herself with the Refund policy and procedure to get the refund.
Upon the first version of the delivery, the Customer has requested the full refund. However, we agreed to reassign the writer and deliver the new version of the paper.
Upon the second version of the paper delivery for free, the Customer has immediately requested the full refund again. The reason for the refund was "several mistakes in the paper" this time. Unfortunately, no valid proof of low quality was provided by the Customer.
Additionally, due to our policy, to protect the copyrights in case of FULL REFUND we reserve the right to publish the work.
Therefore, the fully-familiarized with our Refund policy Customer has requested 99% refund in order to receive her money back and be able to use both delivered papers for her own purposes.
The chats transcripts are available for detailed investigation.
Considering Customer's activity as fraudulence we offered to issue a partial refund for "several mistakes" found in the paper by our Quality Department upon Customer's report.
As long as the Customer has chosen a regular writer to work on the paper which foresees the possibility of several typographical mistakes, the stipulated reason cannot serve strong evidence for the full refund.
