Papa John's InternationalReviews of papajohns.com

Very bad experience. Ordered a Vegan cheese and tomato pizza and received normal cheese. As this was ordered just before closing and the store was already closed once we realised, we phoned the next day. This was the angel Islignton branch, after some discussion we were promised a refund when we phoned the next morning. However, as we were staying in Battersea. their recommendation to bring us the refund as cash, wasn't viable. We where then promised that if we contact customer service we would receive a refund within 3 days.... however 15 days later we are still waiting. Terrible customer service, very overpriced, and if you have allergies or intolerance avoid at all costs!!!

Placed order online, using the app and wrong pizza was delivered without extra items ordered. Called store and manager said that it didn't come across properly so its not their problem. Thank God for other quality, caring establishments.

Don't order they are rude they will question you about who you are why different phone numbers they will cancel your order I have never in my life have had papa John's and wanted to try it out but I know now never to place an order with them and get questions why I'm placing an order they are very rude never again I'm telling people I know don't order from this place PAPA JOHN'S IN Victorville the Lady was just RUDE NEVER AGAIN WILL I EVEN CONSIDER PAPA JOHN'S 👎👎👎👎👎👎👎👎👎 THANK GOODNESS I NEVER ATE THERE PIZZA

I order from time to time only when I can afford it and only because my children likes their pizza I personally like "little ceasars"just the same and they are waaaay cheaper! There is nothing about Papa John's pizza that stands out except the price!😕You need to lower your prices seriously!

I ordered a large thin crust pepperoni pizza and sadly it was awful. I could hardly fathom why someone would pay nearly $20 for a pie that has no redeeming qualities. The crust was overly brittle and hard to manage. Folding the pizza slice in half is like separating two tectonic plates. The cheese is more clumpy than stringy like it’s supposed to be. The only thing this pizza has is a whole lot of salt. If you want an appetizing dinner for your family, stay away from Papa John’s Pizza.

If 0 stars was an option that would be my rating. Don't order from Papa Johns unless you want them to turn up at the wrong address, not pick up the phone and then charge you for your order. I've still been charged for an order I didn't receive and even escalating my complaint has been an ordeal. Their customer service have been useless and the email address they gave me to escalate my complaint has ignored me for over a week. Stick to ordering from literally anyone else. Like anyone else. Just get a pizza from Tesco, it might be rubbish but it at least it'll be at the correct address.

Always love their pizza and service. One Friday night I placed the order for our pizza and my husband picks it up on his way home from work. He had to work about 45 minutes overtime so was quite late picking up the pizza. When he got there, they had him wait about 5 more minutes and made him a fresh one!

Papa Johns Gives Me Tummy Issues And I Went In There For Pickup And They Gave Me The Not Right Order.