Papa John's InternationalReviews of papajohns.com

I stopped at Papa John’s in Cardiff on my way home. I placed my order, but then when I tried to pay, they told me that they no longer accept cash! It started as a Covid thing, but now it’s permanent!

35 pound for two pizzas, your crazy. 😂😂😂😂😂😂😂😂😂. Happy to say I said no😂😂😂😂😂😂😂

Ordered pizza tracked via app said it was being checked and cut for over 40mins? Called store twice once not answered the other answered and hung up…eventually claimed refund from PayPal then driver turns up over hour 45 minutes later and just told him not taking it … very disappointed… it’s not the drivers fault.. but papa John’s really gone downhill

This is for papa johns portslade - congratulations you shining beacon of utter dismay. 20 mins predicted delivery from round the corner. Took over an hour and was cold. Refund promised 4 days ago. Still nothing.

I love Papa John's. Have been a customer for years. Pizza is consistently great.

Ordered from here today via just eat and it was the worst food we have ever encountered, there was absolutely no filling inside, no word of a lie it was awful, worst of all, because it was ordered through just eat we can’t even get compensated… Huge mistake ordering from these people.

Don't order your pizza here order it anywhere but this place. They may have really good pizza but they have horrible customer service!! I ordered a pizza and it came wrong. This was November 2nd it is now April 6th, I refuse to refund me for the incorrect order and I will never see my money again. Horrible company I reached out pretty much on a weekly basis to this company trying to do everything I can to get them to do the right thing. All they care about is money in their pocket they'd rather keep your money than do anything to help you. I will not be giving them another penny and I will never order from this company again!

Prices have really escalated. Can't afford to eat out much. Eating less slices to make the leftovers stretch to cover more future meals. Maybe this will help me lose weight. The appearance and workmanship of the pizza was better this time. I bought a large epic stuffed crust and medium. I visited during a slow time, about 3:30pm. 3-4 people greeted me. There always seems to be a completely different staff every time I come in every couple of weeks. Maybe this is training store.