Sharon B.
Okay
Okay. I use it for uni
Response from PanoptoFeb 17, 2025
Hi Sharon, Panopto does not offer free trials to consumers and individuals on its platform and does not take direct debits or other payments without prior consent and contractual agreements. We only offer the option of trials to businesses. These trials do not include a direct debit agreement via credit card and do also not include auto-renewal features. Update: Dear Sharon, We have never claimed that we are not offering a free trial. But as outlined in our response it is clear that the Panopto free trial option on our website is a business trial that is being activated through an account executive and not through credit card details. Is it possible that you are referring to a trial started on elai.io? If so, we would like to point out that this Trustpilot page is dedicated to Panopto only. If you have signed up for a free trial on Elai.io, please ensure you are familiarising yourself with the terms and conditions.