PanicexitproReviews of panicexitpro.com

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Creditcard system would not accept auto entry or allow me to use a business card with a different zip code

I initially bought a double set but got two different styles shipped to me that don't look right together (one with a push pad and the other where the whole bar is pushable). I had to ship this back and they sent a matching set the next time. Then one of the crash bars I ordered says right on the parts list and parts diagram it needs 12 bolts and nuts, yet it shipped with only 6. 6 mount the bar itself, and three secure the upper vertical bar and three more secure the lower on the particular unit I ordered. I emailed customer service about it and sent a picture showing this. They insisted I need only what was shipped with it. I can't use the bars without enough bolts and I'm not getting much resolution and I have to get this project finished so I'm just paying for more bolts. Furthermore, the drilling template they sent was not printed to scale. Fortunately I noticed this before I drilled any holes and was able to make my own template. Finally, the latch for double doors without a mullion is not as pictured in the instructions and I've not yet quite figured out how I am going to mount the one they did ship. The bar itself seems decent and looks good though.

Packaged price appreciated; however, shipping charge is excessive for the items size and weight. Felt baited, but am in need of the items.

I called 10 times and got no response. I have tax exemption which I couldn't apply because no one answered their phone.