BB
Extension for strap
The service I received when I inquired about an extension for the strap was good. What was disappointing was that they sell their product in Canada, however any of the extension straps available in Canada do NOT fit their buckle even if the same size. The only one that would work had to be ordered from the USA and was shipped via China I believe. So cost in U.S. dollars and delivery was fairly long.
Response from PandergearJun 20, 2026
Hi BB, thank you for your review and for sharing your experience with us. We’re glad to hear that the service you received was good, and we’re sorry for any confusion regarding the strap extender. Our Pander strap extender was specifically designed for customers who love our bags but need a little extra strap length. As long as the bag is an official Pander bag with a 1.5-inch buckle, the extender should be compatible. The buckle specification is the same across our U.S., Canada, Europe, and other marketplaces when the official Pander product is available. Please also note that official Pander buckles have a small “PANDER SPORTS” mark on the buckle surface. This can help confirm whether the buckle is from our standard mold and compatible with our extender. We understand that the international shipping time was longer than expected, and we truly appreciate your patience. Please feel free to contact us with photos of your bag buckle and the extender, and our team will be happy to help verify the fit and assist you further. Kind regards, Pander Customer Support