Palram Applications manufactures self-assembly kits for the home outdoors, such as greenhouses, storage sheds, patio covers, gazebos, sunrooms, door covers and more. We incorporate quality materials into our products like Polycarbonate glazing to ensur...
Palram Applications (palramapplications.com) has 139 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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palramapplications.com
Website
palramapplications.com
Category
Garden & Pond
Listed on Five Star Index
2026
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Most recent review: August 2026.
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Palram Gewächshaus Rion
Miserabel gearbeitete Einzelteile, die mit Feile erstmal passend gemacht werden müssen. Bohrlöcher müssen nachgebohrt werden, Schienen sind verbogen, Schrauben nicht gekennzeichnet. Der Aufbau ist eine Tortur. Wer weiß, wie lange dieser Schrott dann hält.
RG
R G S.
Palram Polycarbonate 6 x 8ft Canopia Eco Grow Greenhouse
One positive in my experience with company was that the greenhouse arrived on time. I have had greenhouses for over 50 years and this is definitely the worst. Having moved house and wanting to buy a greenhouse that would require little maintenance, I bought this one. Supposedly, easy to erect with full picture instructions. It has now been over nine months, and the greenhouse is still not complete after a catalogue of problems!
It was said the greenhouse could be erected by 2 people in half a day. No Way!! It took my wife and I several hours to just go through the 2 boxes to check all the parts.
I didn't erect the greenhouse immediately as I needed to get a proper base laid for it.
Don't expect much help from this company with problems. Customer services is virtually non-existent and the only way to contact them is by email, no telephone number to be able to speak to a real person! Every email I sent was not replied to for at least a week and subsequently longer until, eventually, they decided I hadn't replied quick enough to their response! I had been away on holiday and didn't see the email until I got home. So they closed the ticket and despite replying since I have heard nothing from them!
Other issues:
Missing and broken parts were replaced over several months but with little help with the construction from the picture instructions, which were far from clear or from customer services.
Numerous design faults include - window fitting is very fragile and difficult to fit, and has already blown out several times. Fittings for holding the polycarbonate sheets onto to frame keep popping out of place. The replacements were worse as they were hard and couldn't be fitted in place.
The seals around the door frame do not fit properly and keep popping out of the grooves.
The angle bracket on the frame to hold the door securely when open is a good idea but, is in the wrong place, as the handle on the door doesn't meet it.
Don't try erecting this greenhouse in cooler months of the year as the polycarbonate will become brittle and split or break during construction.
After all this time the greenhouse is still not completed and several of the roof sections are not secure.
On asking for the company to come and take the greenhouse back, I was told that I would have to deconstruct it, and return it, in original packaging after over 6 months of trouble!!
My only advice to those of you considering buying a Palram Polycarbonate 6 x 8ft Canopia Eco Grow Greenhouse is DON'T. It will be expensive, frustrating and exasperating; and you may not get a finished product you can use.
HW
Heinz W.
Kommunikation nach Schulnoten: -7
Vordach Baldino von Palram bei Hornbach gekauft. Geliefert wurden gerade statt gebogene Profile als Tragelemente für die Polycarbonatplatten.
Palram angeblich/tatsächlich nur über E-mail erreichbar. 3 x per E-mail durch Hornbach kontaktiert.
0-Antwort.
Hornbach hat kulant reagiert und Ware zurück genommen und Geld erstattet.
Ich werde nie mehr Palram Produkte kaufen.
JN
James N.
Bought a 6X8 CANOPIA Skylight shed
Bought a 6X8 CANOPIA Skylight shed. This is the worst product I have ever bought in my 60+ years on this earth.
VERY flimsy like a cheap plastic child's toy. Don't waste your money on this pile of junk. Did not even take it out the box the first panels and the door at the top of the box were .made of extremely thin and bendy plastic so I just taped the box back up and asked for a return.
I bought online via Wickes and thankfully they have been very helpful and have asked Palram to collect it back from me.
MD
Michael D.
They shouldn’t be allowed to sell these…
They shouldn’t be allowed to sell these sheds. Purchased the Canopia Skylight through Buy Sheds Direct and it is extremely flimsy, super thin plastic junk. The flooring won’t stop even a puddle from flooding the shed. It’s also tricky to assemble which would be fine if it was of decent build quality but it is sheet metal trash. Avoid Palram at all costs!
SH
Shabs
None delivery
Ordered 2 Palram canopies from Primrose.
Although primrose updated me be email that delivery is out, Palram (the canopy company) unfortunately used Arrow XL as the delivery company.
With Arrow XL, Delivery arranged twice. First date received an email with all day delivery from 7:30 a.m untill 7:30pm. As well as a text with different delivery timeslot. No delivery. As it was Saturday evening, the office was closed.
Sunday morning, I rebooked delivery for today Tue. I was advised technical IT issues and therefore, this was the reason they could not deliver on Sat.
I received an email with timeslot for delivery yesterday. No delivery. I contacted Arrow XL was on hold for ages, advisor had to put me on hold whilst his manager tried to find out what was going on. Adviser informed me that, as I clicked on tracking link, for customer service telephone no, the system somehow put my delivery on hold.
Joiner was booked to come on Thur, today is Tue. Adviser said he cannot rebook in, as on system it is down as out for delivery so driver needs to book back in. Shocking. I advised will try and change courier with Retailer. Spoke to Primrose advisor, who said would contact Palram about Arrow XL and trying to get my item delivered by another company next day. Waiting to hear back from Primrose on update.
TP
Tony P.
We ordered a shed from these cowboys
We ordered a shed from these cowboys. The delivery company lost the order after waiting over a week for our delivery from the delivery firm they use called ArrowXL.
After several online chats and loads of emails we still haven't got anywhere. We have asked for a refund which is also outstanding to date!
AVOID these fraudulent scammers!
SA
Sabine
Nie wieder ein Palram Gewächshaus
Die Qualität des Palram Canopia Harmony 1,9 x1,9 ist minderwertig. Es hält den Winden der Norddeutschen Tiefebene nicht stand. Es stand gerade mal 1,5 Jahre!!! Das dazugehörige Befestigungsmaterial ist billige China-Ware!!!
Palram kann ich nicht empfehlen.