paintlyshop.comReviews of paintlyshop.com

Do not order from here. They wouldn’t let me cancel my order when I canceled only a few hours after making the order because it was “processing.” Ok that’s fine. BUT then I wait 3 weeks and still don’t have my order. I thought it was processing? It shouldn’t take this long and I’m starting to feel it’s a scam as well.

Place my order 3 weeks ago. We are now approaching Christmas and the tracking information they gave me keep saying "number not found". In my attempt to contact someone all I get is a generic message. I would definitely not recommend this company. At this point I just feel like I have been scammed out of my money.

Do not order!!! They ship from china and it will never arrive. They send fake tracking numbers out.

first, please know that this product comes from overseas. Do not ask for a timeframe because they won't give you one. The website says they'll get back to you in 24 hours, when I wrote an email they wrote 3 to 4 business days. They sent me tracking, but a week later, tracking shows it's still in an unknown location. At this point, I have no confidence that I will receive it, much less get it in good condition. I did emphasize to them I had a time frame, I was told you should have it in a few days. Buyer beware if you read this.

Ordered a pic for my husband of myself for an anniversary gift.....the colors are wrong....the outfit I was wearing had a lot of red in it but no red paint was provided....when he finished the painting he sent me a picture and I look demonic in it.

I placed a order for a friend to give as a gift, after 3 1/2 weeks I received a email saying the picture was not there and I requested a rush and was not accompanied, instead of putting in a rush order since I waited a month they decided to cancel the order and will make me wait another 10 days to get my refund. I will not order from them again.

Their website clearly says if you received a bad paint swatch, send a photo and they will replace it. I sent my photo proof that one paint was unusable and they simply would not send me a replacement for their damaged product. Instead, told me to use a similar color from my pallet. I wouldn't have had a problem with that if the only other similar color was not already empty as is had been for the largest section of the painting.

This company is very misleading with delivery times. THEY"RE FROM CHINA. If you expect to get your stuff timely forget it. BEWARE!!!!! IT'S BEEN A MONTH and I'm still waiting!!!!!!!