Tom Y.
Didn't deal with final errors
They started out very well.Setting up a website for my books. However, when I needed a final tweaking of the website done, they would never return my phone calls, nor would they respond to my emails. I have gone ahead and told people about the website, but unfortunately the button to purchase the book it does not take you to a page where you can actually purchase my book. I have even indicated on their facebook page to please get hold of me, but to know avail. Really, all they need to do just finish what they started for me. Because now i'm not even sure I thought they will follow up with the marketing of my book that they promised.
Response from Page Bloom publishersFeb 11, 2026
Thank you for taking the time to share this. We’re truly sorry to hear about your experience, especially when it comes to something as important as your book and your website. First and foremost, please know that this is not the level of communication or follow-through we aim to provide. If your purchase button isn’t directing readers properly and you’ve had trouble reaching us, that’s understandably frustrating, and we completely understand why you’d feel concerned about the next steps. We want to reassure you that we are absolutely on top of this. Your website functionality and any outstanding tweaks will be reviewed and corrected right away. Making sure readers can seamlessly purchase your book is a priority, and we will ensure that link is fully operational. As for the marketing support you were promised, please rest assured that we fully intend to follow through. We value the trust you placed in us, and we are committed to finishing what we started. Our team will be reaching out to you directly to resolve everything promptly and make this right. Thank you for your patience, Tom, we appreciate you bringing this to our attention and giving us the opportunity to fix it. The Page Bloom Team