PadletPadlet offers beautiful boards and canvases for visual thinkers and learners. Use boards to collect, organize, and present anything. Use sandboxes for whiteboarding, lessons, and activities.
Padlet (padlet.com) has 200 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Padleteer
Prompt, polite, and effective. The issue, which was my fault, was fixed within 3 hours of my submitting a request. I loved Padlet before, and now I love it more. :)
Response from PadletApr 16, 2024
Thank you so much for the positive review! We're proud of our customer support and glad we were able to help you.
Padlet T.
I had a wonderful response from the Padlet support person, Carla, when I recently discovered that I was still paying for Padlet. I inadvertantly missed cancelling my subscription when I retired from teaching a while ago. Since I was unable to cancel it myself (due to no longer having access to my teacher email address) I emailed Padlet support. Carla answered me the very next morning. She refunded my payment and cancelled the subscription for me. I loved using Padlet in my classroom for many years and I couldn't have asked for better service from the company!
Response from PadletApr 16, 2024
Thank you so much for the positive review! We're proud of our customer support and glad carla was able to help you.
Jenny
My experience has been great other than Recently When all of my posts got deleted! I really thing It would be VERY helpful to have an undo button for this action but customer help was super helpful and great!
Response from PadletMar 11, 2024
We're glad our customer support could help and appreciate your suggestion for an undo button. We're always aiming to improve Padlet. Thanks for your feedback, and don't hesitate to reach out on social media (@padlet) for further assistance or suggestions!
A customer in E.
the support from Padlet team is excellent. thanks to the help of your colleagues who responded to my email for subscription and billing queries. they both helped and responded promptly and completed my requests for preparing our subscription migration from old ones to new ones. and I found it is easy to get the contacts as well as after sales support team to respond for customer care, which is the most important thing for customers I personally believe. Love how nice to work with your team!!
Response from PadletMar 11, 2024
We're thrilled to hear you had a great experience with our support team and appreciated the efficient handling of your subscription migration. Your satisfaction is our top priority. Thanks for the kind words and for choosing Padlet! If you need further support, feel free to reach out on social media (@padlet).
Siobhan
Such a lovely system with great features, even on the free plan. As a small business with a limited budget, Padlet easily meets the needs I have with regards to parents and student communication.
Response from PadletFeb 27, 2024
We're thrilled Padlet is serving your small business well for parent and student communication within your budget. For any support or suggestions, please connect with us on social media (@padlet).
Padleteer
I loved Padlet while teaching my art classes! It was great for students to show their work with everyone else. It became like a gallery experience for them to see their beautiful work displayed with everyone else. I asked that students critique 3 works of other students in positive ways.
Response from PadletFeb 27, 2024
It's wonderful to hear Padlet enhanced your art classes, creating a gallery-like experience for students to share and positively critique each other's work. For any further ideas or support, reach out to us on social media (@padlet).
Attilio G.
I had a problem with a Padlet function on my smartphone. I contacted the assistance many times, because it seemed I couldn't solve the problem. The assistance was always very kind and after 6-7 messages and useful advice I could sort everything out!
Response from PadletFeb 27, 2024
We're glad to hear our support team was able to assist you through the issue with Padlet on your smartphone. Your patience and persistence are much appreciated. If you encounter any more challenges, please don't hesitate to contact us again on social media (@padlet).
Barbara
I had a question about administrator access to scheduled posts - what I thought was quite a "niche" question. Not only did I get a response back in under an hour, but Carla had completely understood the issue and had a possible solution (which may not work within my institution's padlet environment, but I appreciated the thought). So: if you're cynical about getting an answer from an online form, doubt no longer - or at least, not when you're using padlet.
Response from PadletFeb 27, 2024
We're pleased to hear that Carla provided prompt and thoughtful assistance with your question about administrator access to scheduled posts. Your feedback is encouraging, and we're here to support you, no matter how niche the question. For any further inquiries or support, feel free to reach out on social media (@padlet).
