Pacsafe is a brand of travel equipment with emphasis on anti-theft features.
Pacsafe (pacsafe.com) has 37 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Una C.
I can’t understand the poor reviews on here. I’ve ordered from them twice and had nothing but superb customer service from them. Their bags are brilliant. Great quality and we felt much safer travelling with them I’ve also had their bags from Amazon for about the same price
customer
Quick delivery, products made with high quality material and their customer service is second to none. Would recommend for anyone looking to keep their belongings safe whilst traveling.
Shell H.
Great. Surprised at reviews re customer service as I emailed and got a reply within hours, product arrived within 2 days. Lovely little travel bag.
Kevin
Just though we would leave this review, ordered the LS350 backpack in blue. Arrived promptly, product looks fab and feels well made. Fits most of our bits in, just waiting to try it out on a trip to London. Would recommend this product for a mid sized day bag for visiting city's and doing tourusty things
Jonathan C.
I recently purchased two hip bags and two locks. The bags and one of the locks are fine, the 2nd lock broke as soon as I tried it out, following the instructions. I e mailed the customer services telling them and stating I wouldn't be using the lock that works as I had no confidence in it. I suggested rather than a replacement lock and me returning it, as I was going away in a few days they send me an alternative product. Within 2hrs they had responded agreeing and I have a notification from the delivery firm that it will be with me next day. Outstanding customer services, other than a lock that failed first time a very positive experience
Rosy L.
Bought a bag to go on holiday with as was worried about money/passport being stolen. Bag arrived and was very high quality product with excellent safety features. Was a little worried about buying due to previous reviews on here but my experience with the company has been excellent and I would definitely recommend these products to anyone looking for good quality travel bags. Thanks
Mari
I purchased a backpack from here and it was excellent quality, fast delivery and unique features
Jessie S.
Pacsafe and its customer service team are stupendous. My partner and I ordered several masks from them, and they were perfect. We ordered another round of masks that are currently coming in the mail. I realized late that I put the incorrect mailing address, and the team responded quickly and changed it nearly immediately. I would recommend this company, their products, and their customer service to anyone willing to listen!
