HC
Not recommend if you need to ship products outside US
They might be capable of shipping US orders but not EU orders. They are unable to print IOSS numbers on the packages for EU and wrong currency conversion for the package value results in charging extra VAT & Custom Duty from the EU customers. Their address system is only designed for US too, they always tell you some addresses cannot be shipped even though I'm 100% sure the address is correct and complete and even able to locate clearly on Google Map, and every time you update/make changes, the system won't reflect immediately, you have to rely on the team to tell you whether the updated address is valid, and that adds another day delay. Not recommend if you need to ship products outside US.
Response from packyak.comJun 20, 2023
We're sorry you had a negative experience at PackYak. We discussed on multiple occasions that you would face issues with deliverability by not having any tariff codes uploaded into your product profiles and by not utilizing any form of address validation through your online store. We have full capability to ship with IOSS numbers, but managing currency conversions is something that every ecommerce business owner has to handle for their store, and is not in the control of PackYak. We regret that you didn't have a positive experience with our service, but would recommend that if you hope to have a better fulfillment experience at your next facility that you be sure to correct some of these issues. Wishing you and your team all the best in the future!