Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

Showing 552 reviews with 5 stars · Clear filters

Angela
Mar 30, 2025
Stress-Free & Fun Vacation with Pack Up & Go
Pack Up & Go made our vacation stress-free and so much fun! We didn’t have to do any research or make a lot of decisions, we just got to enjoy our vacation! 10/10 recommend and would do it again!
Response from Pack Up + GoMar 31, 2025
That's so amazing to hear! We always strive to make sure our travelers experience a stress-free vacation, leaving all the hard stuff to us so you can enjoy the trip to the max! How fun was Chicago 360?! You never realize how much you miss when you're always stressed about scheduling + logistics! We're glad you were able to really take in the scenery, especially on your river tour, and breathe out, while we handled the rest. :)
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Erin
Mar 29, 2025
This was the best time
This was the best time! My friend and I had an absolute blast every minute of our trip and thoroughly enjoyed not having to plan any of it ourselves. Dinner reservations every night, a food and art deco tour, and a guided kayaking tour all made this trip to Miami extra memorable. We would definitely plan a trip with pack up and go again!
Response from Pack Up + GoMar 29, 2025
What's not to love about Miami am I right?! We're so glad you had a blast especially on your food/art deco tour. Isn't Miami just heaven? Great food + great art all around, and the weather can't be beaten. We'll take all the credit for your amazing trip, but we can't take credit for any sunburns acquired while on your kayak tour! Thank you so much for giving into the magic of adventure + we can't wait to send you somewhere again soon!
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Angelica
Mar 27, 2025
The customer service at Pack Up + Go…
The customer service at Pack Up + Go was EXCEPTIONAL. If I had a question or concern I would get a response immediately from a specific person. Made everything so easy so that my mom and I were able to relax and enjoy our time.
Response from Pack Up + GoMar 27, 2025
We're so glad to hear we were able to provide an easy relaxing trip for you + your mom! Our 24/7 traveler support team is always happy to help out with whatever you need!
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Jeanne M.
Mar 25, 2025
Easiest way to travel
Everything was done for us - hotel, flight, dinner reservations and list of things to do. All we had to do was pack! Loved that we were sent to Denver which was on our bucket list.
Response from Pack Up + GoMar 25, 2025
We're so happy you were able to check off a bucket list destination!! Thanks for letting us plan your trip, and we hope to help you Pack Up + Go again in the future!
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Kimberly
Mar 25, 2025
Great Anniversary Weekend Get Away
We always love using the service because they find great activities that we would never plan for ourselves!
Response from Pack Up + GoMar 25, 2025
Aw, thank you! It means so much that you trust us to plan your getaways! We're so happy to hear you love the activities on your trips :)
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Lauren
Mar 25, 2025
This was a best friends trip to Miami…
This was a best friends trip to Miami and it was perfect! Fun excursions planned for us and dinner reservations had a variety of cuisines (Cuban, Italian, American). There was a hiccup when American cancelled one flight - but Jordan was on it! The customer service was impeccable and so prompt getting it resolved and a new flight rebooked.
Response from Pack Up + GoMar 25, 2025
We're SO happy to hear you had the best time on your trip, that you were able to enjoy all of the amazing food in Miami, and that the flight cancellation was quickly resolved! We can't wait to plan another trip for you in the future! :)
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Linda
Mar 23, 2025
Mystery trip
We couldn't think of a place to go for a quick spring break trip. Contacted Pack Up & Go on the recommendation of our daughter who had used them previously. We were sent to a place we probably wouldn't have thought of to go to. Had a great time exploring the city they sent us to. The travel arraignments were perfect and we had no issues at all with the trip. Thanks Pack Up & Go for the great experience! We will definitely use them again.
Response from Pack Up + GoMar 27, 2025
We love hearing when the surprise destination wasn't on your radar, it makes uncovering the fun all the better! We are excited to plan another getaway for you in the future!
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Christina
Mar 23, 2025
Great trip planned by Pack Up & Go
Great trip planned by Pack Up & Go! Well thought out itinerary, taking into consideration our preferences from the questionnaire but with some surprises too! Easy to work with and so much fun!
Response from Pack Up + GoMar 23, 2025
Hi Christina! We're so glad that you loved San Diego! Isn't just absolute paradise? And how fun was it to see the city on segway?! Our trip planners love diving through our traveler surveys to find hidden gems to send our travelers on! That's the whole point! To embrace the adventure while knowing you'll love every second because it aligns with your preferences. The best part is, it'll probably be something you never would've booked for yourself. Like your sea cave kayak tour?! How amazing! We hope you and the gang will travel again soon! What else can compare to San Diego?! Guess you'll have to travel again to find out :)
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