Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

Showing 552 reviews with 5 stars · Clear filters

Sue
Apr 8, 2025
Recovering control-freak
They understood what we wanted and delivered. We got great lodging, great activities, great dinner and we didn’t have to plan a thing! Excellent communication, responsive and helpful. 100% would do it again!!
Response from Pack Up + GoApr 8, 2025
Isn't it such a weight lifted off your shoulders when you don't have to plan a thing?! Leading up to your trip we handled everything and once you got underway, we always make it our priority to communicate clearly so you don't feel unheard or unseen! I'm glad you felt supported while on your trip + that your recommendations hit the spot :) If you're going to be a repeat traveler...where should we send you next? :)
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Matthew
Apr 8, 2025
Road Trip
Very thoughtful trip planned with many options along the way and at our destination.
Response from Pack Up + GoApr 8, 2025
Wow thank you so much! Our trip planners definitely aim to make every trip special with activities and recommendations that are tailored to you! How amazing was St. Louis?! There's something so magical about exploring a city you may have never thought to travel to before. We're so glad you had a great time + felt like your trip fit like a glove! :) Where to next?
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Shawanda
Apr 6, 2025
Amazing Experience
I had a wonderful experience! Charlottesville, VA was definitely not on my radar! The hotel was gorgeous and in a great location, the food was super yummy, all of the restaurants selected were top notch! I enjoyed the amazing views and tours as well! Thank you Pack Up and Go!
Response from Pack Up + GoApr 7, 2025
We love to hear that you got to experience a destination that wasn't on your radar!! We're so glad you loved the hotel, restaurants, and tours! :)
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Brooklyn
Apr 3, 2025
15 out of 10…
Based on how I came about going on this trip I must say the Pack up and Go team really showed out. Amazing accommodations, amazing pre booked activities, amazing area. I will be booking another trip and have told so many to try this out!
Response from Pack Up + GoApr 3, 2025
This is so wonderful to hear! Dripping Springs is such a fun destination + what better way to see it then tasting it on a Vodka Tasting tour! We can't wait for you to travel with us again. By the sounds of it, how are we going to top Dripping Springs?! :)
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Bob
Apr 2, 2025
Perfect trip! Can't wait to do another one!
It was a wonderful trip. They planned a perfect trip for us, plenty to do and see, but not too busy. Lots of great meals and activities, yet enough free time to do our own thing too.
Response from Pack Up + GoApr 2, 2025
Didn't you just love Seattle?! Personally, we think there's no better way to see then by food tour. I'm glad you felt like you had a well-balanced activity itinerary! Our trip planners really take their time to make sure they plan an itinerary that aligns with your preferences, but even a stacked itinerary still needs some down time to recover! What busy city will we send you to next time? :)
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Katie
Apr 1, 2025
Road trip
This was our second trip with pack up and go and it was awesome! We did the road trip this time, and while we were initially not sure about our pit stop, it ended up being one of the highlights of our trip! One of our planned activities was cancelled due to weather and Kristina was great about Lettie us know and getting our refund. I always recommend pack up and go..once again you guys nailed it!
Response from Pack Up + GoApr 1, 2025
Ek! We love when our travelers have a wonderful time, especially the second time around! You're Pack Up + Go veterans at this point! It's a shame your activity was snowed on, but I hope it opened up your day to explore Burlington a little more or spend some quality time huddle together inside! Either way, we'll always be upfront about refunds + activity cancellations because your time is so valuable on vacation! We want you to make the most of it. On your 3rd trip, let's try somewhere where March = Warmer Weather? Can't wait for you to travel with us again!
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Brandy
Apr 1, 2025
We had a great family get away
We had a great family get away! Plans and timing were perfect for our almost 3 year old son. They incorporated plenty of nap and swim time in addition to fun experiences they booked.
Response from Pack Up + GoApr 1, 2025
We are so so happy you enjoyed Scottsdale! We love Scottsdale and the Pheonix area because it feels like the perfect combination of culture and fun! One day you're enjoying the zoo and the next you could be walking around the Botanical Gardens! And even better to enjoy it as a family! Booking vacation as a family can be really stressful so we're glad we were able to take the stress out of making lasting family memories. Also..you can never underestimate the power of a good nap, especially in that Arizona sun! :)
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Abraham
Mar 30, 2025
It felt like our preferences were…
It felt like our preferences were really considered in the planning of the trip and we really enjoyed the entire experience!
Response from Pack Up + GoApr 11, 2025
We're so glad to hear you felt like your preferences were taken into consideration while planning your surprise getaway! We love our pre-trip survey + think it helps us really nail down your interests! Happy travels!
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