Pack Up + GoReviews of packupgo.com

My wife wanted to embrace the cold. The destination picked was Denver where the weather was cold. A tour to Pikes Peak was arranged and the guide was nice. However, the mountain was more than 50% closed due to the weather. The weather was cold but closed because previous snow was icy going up. Not sure this was a good choice because they don’t service the roads for tourists so we saw 2 gift shops and that was it. Basically, it was shut down and the tour was very limited. There were a lot of ski resorts nearby that had a lot of winter activities and made provisions for cold weather. The other thing scheduled was an escape room which my we liked but not really a winter activity either. We found some other things to do like going to a museum but again it’s not a winter activity either. The food was good. My wife is a Celiac so there were some great restaurants. The steak choice for our anniversary dinner was excellant. We found breakfast place in our own that had gluten free pancakes which was great. We also cancelled one the dinner choices that had been planned. It was not a great choice. We found another good place on our own better for celiacs. The hotel was awful. It was in the train and local railway station. There was supposed to be ice cream included but the restaurant was out of business. The lobby between the office and hotel was public except between 12 AM and 6 AM. There were always homeless people there and security guards present. Our room was located outside the secured portion of the hotel. Stairs led from the public area to where our room was located. Also, our room was right above the main tracks where every time a train came the bells the train used to alert their arrival were constantly ringing all night long. Sleeping was never restful. We went three days where we had to go to the office at about 6 PM on our way to dinner to let them know that the room had not been serviced all day long. We were out during the day and we would come back in the room would not be made up. There were only two towels each day so when we use them in the morning, we didn’t have any at night. So I would go to the desk each evening and let them know and they would service the room while we went to dinner. So to sum it up, the activities were not cold weather or winter oriented, closed because there was no preparation of roads to get to where we were going, which was the biggest of the events, Pikes Peak. The hotel accommodations were marginal at best. A couple of the dinners, two out of three, we’re good, but there were no suggestions for lunch or breakfast on any days. So in my opinion, this was a very expensive trip for what we received. I would suggest anyone spending this much money decide where they want to go and if need be use a travel agent and work with them to plan all the events so that they would be adequate. The concept is good and the company‘s customer service when we called was good. My mother passed away when the trip was scheduled, but the insurance we had purchased allowed them to move the trip one week and they were able to do that with no problem. Christina was very helpful whenever there were questions and explaining what was supposed to happen. So I don’t think we’re going to do this type of trip again due to the planning of events as well as the choice of hotel accommodations.

Check into the hotel was difficult as they didn't have any the information on where to bill it too and then they charged me for tax's, etc. the next morning which was an amount I was not anticipating being taken out so it compromised some things that I wanted to experience on my vacation. (my refund would not come until I checked out). Pack n go and the hotel were very nice once we got every thing straightened out but it was very frustrating at the beginning and the next day. All in all it was a good vacation. I also wish pack n go would advise you how much they take out as there commission. I think that is number that should be shared. I seen how much my room was and what I had got as a gift card ($50) towards a meal and Uber credits. It looks like pack n go got $500, which I think is quit pricey as all they had to do was book my room and make suggestions on what to do. I did a pick vacation so I had to book my own flights, etc. I probably will not be using pack n go again.

My husband and I had a great time on our recent pack-and-go trip! I couldn’t resist checking TikToks the day before, and it seemed like Denver was a popular destination — and sure enough, that's exactly where we were sent! A word of advice: when planning a pack-and-go trip, be very specific about where you’ve already been and where you’d rather not go. This will help tailor the experience to places you’re excited about. We could have been more detailed with our packing list, too; the forecast initially showed 81 degrees but dropped to 61, so we definitely could have used a coat. The trip came with an Uber credit, which was helpful, though it would have been nice to get a bit more guidance on why Uber works best in Denver. We took a food tour on Day 2, but I think having it on Day 1 would’ve given us a better feel for the city right from the start. All in all, it was a cool experience! If we do it again, we'll make sure to be extra specific in our preferences and requests.

Review of trip to Boston: Liked the restaurants a lot. All were within walking distance. The hotel was great! Was very surprised to have to pay $35 per night “destination fee” to the hotel.. we knew nothing about that. Food tour and guide were amazing. We are not clear where all the money was spent however as one dinner, food tour, harbor tour, tour of the Old North Church as well as hotel and air were paid.

On the paperwork it mentioned the Marta, not good at all. We were asked why we were riding it. Not safe.. Why would you send active seniors to downtown where it’s full of homeless and Uber was so pensive to go to the things that we requested o our form. We were scheduled for a MLK tour that we didn’t do. We are very aware of that history. On our form we mentioned flea markets and quilt shops. Way too far from our hotel. I was told by Carrie after we got home that most of meals are not usually figured in our trip. We had no idea of this,we assumed it was all inclusive. 3000.00 for 3 days and all we did on Monday was the plane then Marta and our hotel until dinner. No time for anything else. We were busy on Tuesday after the aquarium, because of our planning. Yes, we did cancel that MLK tour. Wednesday we stayed pretty much in our hotel room, they let us check out at 3:00. Too expensive to go far from the hotel. Over all, it was a very poor way to spend that kind of money. One main thing that was disturbing in Atlanta was the constant warnings from the Uber drivers about the homeless and Uber drivers talking about other drivers taking advantage of us. Why Atlanta??? So many great cities in this country, and we get this selected for us. No worries, we will never do this again. I hope this will help before you send someone else to Atlanta. People should be told for these trips that it’s going to cost far more than the original payment. I’m just being honest, Not a good experience for us!!! Friends were surprised that y’all would send us there. I actually rated a 3 star to be kind.

Both times we have booked a trip with Pack Up & Go, the hotel has charged us for things that Pack Up & Go are supposed to be covering. It adds frustration and worry to what is supposed to be a fun trip. The dining choices sometimes don't have a lot of variety, and you end up having similar meals. Scheduling of midday activities sometimes prevents flexibility to explore other areas of the cities.

It was so much fun having someone else plan our trip. Everything was organized and dine very professionally. However, we were sent to one of the most expensive cities in America and were disappointed by the hotel accommodations, this was a priority for our criteria. In addition, we were in such a remote location that we spent about $1000 in Uber and food as we were unable to walk to any activities or food places. The activities planned for us were things we could have done locally and not really unique to the location. I felt disappointed at the extra amount of money we had to spend and could have planned my own trip amd used the %20 fee towards those funds. We had a fun time but would not use the service again.

Great concept. But we've booked 3 times. 2 out of 3 times it seems that no one really took the time to read what we wanted for our vacation. It was completely off.