Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

Showing 552 reviews with 5 stars · Clear filters

Christine
Jul 7, 2025
Great way to explore a new place
I (51F) used Pack Up + Go for the first time for a short trip with my mom (73F) for her birthday. We both love surprises, so it was great to not know the location, yet have plenty of stuff planned. They booked a couple of excursions and made dinner reservations for us. It was clear that someone local had planned the trip. Thank you so much!
Response from Pack Up + GoJul 7, 2025
We're so glad you had a great time on your surprise trip with your mom! We are a team who loves surprises so glad we could share that excitement with you!
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Karen S.
Jul 7, 2025
Stress Free way to travel
This was our 2nd trip with Pack up and Go. The first trip was driving and this one was flying. Both experiences have been excellent. They always book things to do that we would never think of (or maybe wouldn't do to treat ourselves), but would enjoy. We went on a donut tour which felt like it was picked just for me and a brewery tour which felt like it was picked just for my husband. There are always one or two things planned a day which allows you to fill in if you want to do more or relax if you don't want to cram every minute with things to do. The lists provided of other things to do or places to eat are helpful if you want to do more (like we do). Having a dinner reservation each night is wonderful and the restaurants chosen are always great. I would highly recommend travelling this way. For us it is a stress-free vacation.
Response from Pack Up + GoJul 7, 2025
We love to hear it! Stress-free vacation is how vacations should ALWAYS be :) We couldn't have said it better ourselves. We always tailor each trip towards the travelers' preferences + interests, with a little room for exploration! Being open to exploring a destination you may never think to book for yourself is what makes the experience that much more exciting. It's like having a best friend who knows you so well plan a vacation for you where the only goal is to surprise + satisfy! You guys are seasoned travelers by now, should we make it an annual thing? :)
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Julie
Jul 6, 2025
We had the best time, DO IT!!
We had the best time! There was enough things planned and enough room for us to choose what we’d like to do from the recommendation list they provided to fill the gaps to maximize our time away. They helped us celebrate 20 years of marriage with a rose pedal entrance at our hotel and the perfect dinner venue. I’m already planning the next trip and telling everyone to do so as well! Highly recommend!!!
Response from Pack Up + GoJul 7, 2025
It's so wonderful to hear that you enjoyed your trip with us! :) We thought the rose pedal entrance was a nice touch as well :) Anything to make our travelers experience more memorable! We love finding small ways to make your trips special, because it wouldn't be a Pack Up + Go trip without a personal touch! We love to hear that you're telling all your friends! Word of mouth is how other travelers have come to book with us! :) We can't wait to plan your next trip!
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Tree C.
Jul 6, 2025
Roadtrip for Two
The surprise was planned perfectly to our liking! The drive was beautiful and the events were right up our alley. The lodging was a charming bed and breakfast with the kindest hosts and savory breakfasts. Will definitely be doing this again!
Response from Pack Up + GoJul 6, 2025
It's so wonderful to hear how much you loved your trip! :) Bed + Breakfasts can be such a fun way to explore a destination and really get to know the locals! It sounds like your trip planner hit the nail on the head with your road trip route + activities! What quaint b + b should we send you to next?
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Russell
Jul 5, 2025
This was our third time using pack up…
This was our third time using pack up and go and it was just as amazing as the other times. We would recommend to anyone!!
Response from Pack Up + GoJul 5, 2025
Thank you for your continued support of Pack Up + Go! We love planning surprise getaways for you! Here's to more adventures!
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mary
Jul 2, 2025
We had a wonderful time in Boston
We had a wonderful time in Boston! It was the perfect combination of planned activities and free time. I loved not having to do a lot of planning.
Response from Pack Up + GoJul 4, 2025
That is so great to hear! Our trip planners take your personal preferences into consideration every time! If you're a traveler who wants to fill your itinerary with activities, we got you covered! If you just want to relax in your destination, no problem! Even though it's surprise travel, you have all the control over your itinerary! Just tell us everything you want us to know and we'll communicate with you if we ever have questions, but leave the admin to us!
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Debra
Jul 2, 2025
Great girls trip! The only question is "When can we go again!"
We had such a great time on our Pack Up +Go trip to Austin. The list of things to do provided was our go to each day. We especially enjoyed the Secret Food Tour and our tour guide, Molly, was so knowledgable and fun to spend the afternoon with. Lillian from Pack Up + Go was so helpful when our flight was cancelled. She made the rescheduling with the airline and hotel a breeze. Thank you, thank you for a great girls trip
Response from Pack Up + GoJul 4, 2025
This is amazing to hear! :) We're so glad that you loved Austin and that your food tour was fun! What's not to love? Food and culture in one activity! We think it's one of the best ways to get to know your destination and get around like a local! We have to pride ourselves on our 24/7 travel support specialists as well! If issues ever arise, they're there 24/7 to make sure you feel heard and get to the bottom of the problem. We're so happy that Lillian was able to help you, so you could go back to focusing on memories!
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Michael
Jul 1, 2025
City Views!
we are normally the beach/coastal goers so this was a outside the norm for us BUT we had a blast. We also were able to hit up a "beach" off lake Michigan! This was to celebrate as a "mini-moon" after our wedding, at check out the hotel asked if we received our champagne and chocolate package at check in which we did not so they adjusted. Chicago was great and everything was planned out perfectly. Dinners were perfect and boat tour was awesome.
Response from Pack Up + GoJul 4, 2025
We love to hear it! Hearing that our travelers were open to exploring and had a great time in a destination they never would have thought to book before is one of the reasons we love planning trips! We're really happy to hear as well that you received our champagne and chocolates before leaving as well. Mini-moons are such a great way to escape for a short time and celebrate love on a smaller scale before diving into a bigger honeymoon! We couldn't be happier to be apart of your story :)
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