Ginny
The customer service was exceptional
The customer service was exceptional! Prior to the trip, we enjoyed our emails with packing tips, weather forecasts, etc. During the trip, we made several contacts to change times of activities, etc. both times, the support was immediate and positive. You can trust these people to take care of you! Our planned activities and reservations were well planned and right up our alley; planners obviously took our questionnaires seriously. We enjoyed activities that we would not have known about on our own. It was a wonderful trip.
Response from Pack Up + GoSep 9, 2025
We're so happy you were well taken care of before + during your trip! We try to personalize every trip based on your survey responses + we're glad to have done that for you! Here's to more adventures in the future!




