Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

Showing 552 reviews with 5 stars · Clear filters

Marlene
Sep 20, 2025
This was our third trip with Pack Up…
This was our third trip with Pack Up and Go and we love the consistency of attention to detail and well planned activities! The only critique I have this time around was that we specifically mentioned taking my mother-in-law who was 81 and couldn't do a lot of walking so we thought a larger dollar amount for Uber would have been needed. We spent around $250 personally because she couldn't walk more that 10 minutes to places. That would not keep us from using you again and we tell so many people about them!!
Response from Pack Up + GoSep 21, 2025
Its so wonderful to see repeat travelers come back and have a great time! :) We can definitely allocate more funds to Uber vouchers if needed! Always be sure to be specific in your "anything else we need to know" section of your pre trip survey + your trip planner will do their best to accommodate :) We want you to be able to focus on the important parts of traveling, making memories, while we handle the planning. We hope you travel with us again! 4th times the charm!
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Robert
Sep 19, 2025
New Side of Greenville, SC
All the recommendations were perfect. I got to see a new side of Greenville I never knew about. The hotel was breathtaking; I would definitely stay there again. Loved exploring the Commons and brewery hopping. The cemetery tour was very interesting. The food tour was more food than I expected, and loved learning about the history of Downtown.
Response from Pack Up + GoSep 20, 2025
Robert, we're so glad to hear that you had such a unique experience in Greenville! Our team is proud they were able to hit all the marks for your trip- with accommodations, activities, AND food. We can't wait to plan another adventure for you sometime soon!
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Kris
Sep 19, 2025
My sister and I had such a great time…
My sister and I had such a great time on our trip! We told everyone we talked to about Pack up Go. Your company made our first trip with our mom very memorable thank you!
Response from Pack Up + GoSep 19, 2025
This is wonderful to hear! :) We couldn't be happier that you had such a great time on your trip with us. It sounds like your trip planner hit the nail on the head with your activities, destination, and all around itinerary :) Traveling should be about making memories and we're so glad we got to be apart of making yours so special!
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Christine
Sep 17, 2025
Great trip for those who like to plan everything out!
We had a great time. It was nice that the flight and hotel were taken care of. I loved having dinner reservations and suggestions about other restaurants for breakfast and lunch. The arranged activities were exactly what we wanted.
Response from Pack Up + GoSep 17, 2025
Isn't that what traveling should be all about?! Making memories and having fun! Leave the planning to us while you focus on the important part of traveling, being together and exploring a new city worry free! We always include recommendations and suggestions for things to do within your destination with all of our trip types! We also encourage our travelers to take control of your itinerary! If there's a dinner reservation we've made for you, but you want to try somewhere else, don't hesitate to call and we'll get things moved around :)
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MA
Sep 16, 2025
10000/10
This was super easy, and lot of fun and stress free! We can’t wait to book again :) 1000/10 recommend
Response from Pack Up + GoSep 17, 2025
We're so glad you had such a great time on your trip! We love to see it! Our trip planners and customer experience team do their best to make sure your trip goes smoothly from start to finish! Traveling should be about making memories and having fun, let us handle the rest! We can't wait to plan another trip for you!
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Marian
Sep 15, 2025
It was hassle free - great!
It was so nice not having to worry about anything. So many suggestions as to where to eat and what to do. I would definitely recommend Pack Up and Go😃
Response from Pack Up + GoSep 15, 2025
We're so happy to hear you had such a great time on your trip :) We love to send suggestions! Whatever trip you choose to take with us will always come with curated suggestions/recommendations for your destination! Even if you don't travel with us, you can always purchase our recommendations via our Destination Guides! These packets have all of our favorite go to places across the US in each destination and are a great resources if you're already booked to go somewhere but have no idea where to go for breakfast or what quirky attractions are nearby!
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Audrey
Sep 10, 2025
Great trip for inexperienced travelers
Great trip for inexperienced travelers. When I phoned the company for help or with questions, I talked to a real person. Communication with this company was excellent before, during, and after my trip.
Response from Pack Up + GoSep 12, 2025
Thank you so much for sharing this! Our goal is to make this the easiest trip you ever take, and we're so happy we were able to help answer your questions!
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Melissa
Sep 10, 2025
Highly Recommend! Enjoyed Everything!
The entire Pack Up and Go experience was so exciting and fun! From start to finish the communication was awesome. The packet sent in the mail was filled with so much information on tips and suggestions, it was awesome! The hotel was amazing, I’d definitely stay there again. Even the staff of every reserved event for us knew we were celebrating a birthday and always provided something special. The little details made a lasting impression. I would do this experience again and highly recommend to anyone to get out of their comfort zone and try something new.
Response from Pack Up + GoSep 10, 2025
We're so happy to hear you enjoyed your surprise trip! Thank you for letting us help you celebrate a birthday! We're looking forward to more adventures together in the future!
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