We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
packupgo.com
Website
packupgo.com
Category
Activities & Tours
Location
Pittsburgh, Pennsylvania
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
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Most recent review: October 2026.
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So much FUN!! They took everything into consideration from our survey. We would def do it again!!
Response from Pack Up + GoDec 3, 2025
Amazing! We love to hear this! :) It sounds like your trip planner really hit the ball out of the park with San Diego! Isn't it just paradise?! Our trip planners always take their travelers survey responses heavily into consideration while planning trips. They always do their best to make sure any specific requests are met. It's not always a guarantee but it's something they try to achieve each time they plan a trip because each trip is unique and special! It sounds like she was able to achieve that with your trip :)
TH
Thomas
We went to Denver!
We had a great trip with pack up and go! Wonderful hotel, great activities and food. It was a great surprise and we’d do it again.
Response from Pack Up + GoNov 20, 2025
So happy to hear you loved your trip to Denver (it's one of our favorites, too)! Let's do it again soon ✈️🌟
WI
William
Perfect way to spend my anniversary
Such a fun weekend for me and my wife! They planned everything and it was perfect. Highly recommend and will use them again!
Response from Pack Up + GoNov 18, 2025
We love to hear it :) We're so glad you had such a great time in Chicago! We couldn't be happier to be apart of your anniversary. Isn't this the best way to travel?! Let us handle the planning + the organizing while you get to focus on the thing that really matters, making lasting memories! Should we make this an annual anniversary trip? :) Where will we send you next year?!
CA
Callie
Nothing but Praise!!
Nothing but Praise!!
A couple friends and I took our first Pack Up and Go trip and it was a massive success! The survey is thorough and I felt that our trip was curated so beautifully to the preferences we listed. They used our budget well and were readily available if we had any questions or concerns. Every aspect of this trip was so well executed, I would recommend this to everyone!!
Response from Pack Up + GoNov 12, 2025
We're so glad to hear you had a great time on your Pack Up + Go trip! This is exactly what we want to hear from our travelers! Here's to more adventures together :)
ET
Edie T.
Our annual Mom/Daughter was surprise…
Our annual Mom/Daughter was surprise trip this year that took us to New Orleans for a spooky great time! From the ease of our flight, to the fabulous hotel, the reservations for dinner & brunch to the reservations for the ghost & vampire walking tour to the list of endless other things to do, see & eat.
The Hotel Monteleon where our room was a suite on the 15th floor w/an amazing view of the Mississippi River! It had 1.5 bathrooms, which is wonderful for two gals traveling together!
We walked & walked (about 17.5 miles) — first stop was to walk by the river, beignets at Cafe du Monde with the best coffee! Then a look around St. Louis Catheral — there was are festival happening all weekend and we admired the art, bought some art, listened to great jazz & I even had a Tarot Card reading, which was amazing & fun! We took a mule & buggy ride around the French Quarter, and enjoyed Maya and her mule, Bourbon. Dinner was at Sylvain where the food was great but our server, Courtney was even better! Warm, friendly, made great recommendations & was just a pleasure to speak to. Halloween dawned with us all ready in our witch costumes. Breakfast at The Ruby Slipper, never disappoints! Beignets again, for lunch! Marie Laveau’s House of Voodoo, Beckham’s Book Shop w/a store cat named Joanie. A stop in Dark Matter Oddities & Artisan Collective where we bought rings made of copper & a crystal. We had reservations for our ghost & vampire tour, we met up at the VooDoo Lounge where Breon took us on an amazing walking tour of the French Quarter and talked about hauntings, ghosts & vampires — very interesting and gave us a lot to think about. We had room service, once again the hotel did not disappoint.
Saturday was a brunch reservation at The Court of Two Sisters. The courtyard was spectacular! What a wonderful setting for a meal. Sadly, the service was less than stellar & the food was decent, not great.
Both Uber drivers were friendly & great drivers.
Overall, a very, very successful trip and one we will remember for a very long time! BTW: this is trip #3 with Pack Up & Go.
Response from Pack Up + GoNov 12, 2025
This review has us smiling so big! So glad your mother/daughter trip was such a hit + we loved hearing how you spent your extra time outside of activities! Thank you for trusting us with another trip + hopefully we can make more memories for you in the future!
TA
Tammy
This was my 2nd trip with Pack Up + Go, spectacular
This was my 2nd trip with Pack Up + Go. Just like the 1st trip, this trip was excellent. You complete their questionnaire, then tell them about yourself, your interests, hobbies, etc. They know you and plan an adventurous get away! As an older woman traveling alone, I felt safe in the cities I was sent to. It's exciting to open your envelope for your surprise destination day of departure PU+G is now my yearly adventure, perfect!
Response from Pack Up + GoNov 12, 2025
We take our traveler safety very seriously so we're glad to hear you felt comfortable as a solo female traveler! We're so excited to become an annual adventure for you! :)
MA
Marisha
Not having to plan and arrange things…
Not having to plan and arrange things while in a new place was what I wanted . Pack up and go is AMAZING to use if you don’t feel like planning every single detail, and just want to finally relax. Our trip to Leigh valley, PA was amazing and relaxing. I am thinking of using it again for a solo trip!
Response from Pack Up + GoNov 4, 2025
We love to see it! For those travelers who want to release control + let someone else do the planning for once, we're the perfect solution! Let us handle the planning so you can enjoy the thing that really matter, making memories! And how exciting! Solo tripping can be so daunting but when everything is planned out for you, and with 24/7 call/text/email support from our Travel Support Coordinators, you'll be in great hands :)
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Leah
Stress free and exciting!
Using pack up and go was such a fun experience. They took all the stress away from planning and gave us an amazing vacation. They did a great job of planning things that were tailored to our preferences and the 24/7 support was great for any supplemental help we needed. If you want a fun, well thought out vacation with as little stress as possible, you’ve got to try pack up and go.
Response from Pack Up + GoNov 4, 2025
Isn't that how traveling should be?! Stress free + easy :) We're so glad you had such an amazing time on your trip with us and couldn't be happier that you felt supported by our 24/7 support team. We strive to make sure our travelers feel supported because let's face it.. having someone else plan your trip can be a little daunting! We're always here for questions, concerns, and itinerary changes before, during, and after your trip.