Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

Showing 552 reviews with 5 stars · Clear filters

Faheem A.
Dec 23, 2025
I'm satisfied with the scarves provide
I'm satisfied with the scarves provide
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Christine
Dec 23, 2025
Hotel was wonderful!
Hotel was wonderful and we were also given ‘Christmas at the Biltmore’ tickets which was exactly what I had hoped for! We enjoyed a delicious dinner at a recommended restaurant!
Response from Pack Up + GoJan 6, 2026
So glad we knocked out something you were hoping for, that's always an extra bonus! Looking forward to more adventures in the future!
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Julie
Dec 19, 2025
One of the best experiences ever
Pack Up & Go planned everything perfectly. They took our interests and hobbies and put it all into our trip. The waiting and suspense to see where we would be going was so much fun. This was one of the most fun experiences we’ve had and we will most definitely do it again and again and again!
Response from Pack Up + GoDec 20, 2025
It's so amazing to hear that you had a great time traveling with us! Your pre-trip survey is our go to guide to understanding you as a traveler so of course we always do our best to use those responds when curating your trip! We want it to feel as though your best friend planned something specifically for you that maybe you wouldn't have ever thought to plan for yourself!
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Dale
Dec 17, 2025
First time not planning a trip and we…
First time not planning a trip and we enjoyed everything that was planned and had time to explore on our own
Response from Pack Up + GoDec 20, 2025
Isn't it the best?! Once you travel with someone else doing the planning, you'll never want to go back! Every traveler is different, but it seems as though most travelers like the balance of preplanned activities with room to explore on your own or relax! We always do our best to use your survey responses + curate something specific to your needs/expectations! Maybe next trip you'll just want to lay by the pool! Fine by us :)
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Daniel N.
Dec 16, 2025
Every delightful step
The team made every step of our trip a delightful experience! From the 1st exciting steps of anticipation through every scheduled activity, dinner, and some added entertainment. I know that every PU+G customer will have a great time!
Response from Pack Up + GoDec 20, 2025
We love to hear it! The anticipation is the best part isn't it?! That...and knowing that all the planning is out of your hands! We always try our best to make sure all of our PUG trips include at least one preplanned activity! It sounds like your planner hit the nail on the head with your itinerary :)
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Patricia
Dec 11, 2025
Enjoyed being with family and seeing…
Enjoyed being with family and seeing all of the beautiful sites that we saw while they are
Response from Pack Up + GoDec 20, 2025
It's so amazing hearing that you had such a great time on your trip with us! Going on vacation with family is that much more exciting and memorable when you don't have to worry about organizing anything right? We hope you travel with us again soon!
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Mauro R.
Dec 8, 2025
very good
very good, nice.
Response from Pack Up + GoDec 10, 2025
We're so glad to hear you had a great time on your Pack Up + Go trip!
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Anna
Dec 3, 2025
My trip was fantastic!
My trip was fantastic!! From beginning to end I felt that Pack Up + Go was very intentional in the planning process and the communication of everything. It felt like everything they planned and scheduled was tailored to me specifically. I felt safe the entire time as well!
Response from Pack Up + GoDec 3, 2025
This is so amazing to hear! We strive to make sure our travelers feel supported every step of the way on their trip with us. Before, during, and after, our travel support coordinators are here to ensure you feel heard amidst any hiccups or changes! It sounds like your trip planner really hit the nail on the head with your itinerary and interests as well. Isn't it amazing when someone can plan a trip for you better than you might plan one for yourself?! That's why we started planning trips in the first place. Let us handle the planning while you focus on making memories :) We can' t wait for you to travel with us again soon!
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