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Pack Mule Reviews | Read Customer Reviews of packmule.com

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Construction & Manufacturing
Manufacturing
Pack Mule

Pack MuleReviews of packmule.com

4.9572 reviews
Manufacturing
3680 Chestnut St, Scottdale, Georgia

Directions Website

Pack Mule4.9

Reviews572 About Contact

Overall score

4.9 out of 5

Excellent

Average of 572 reviews

Distribution

5★94%
4★5%
3★0%
2★0%
1★1%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

packmule.com
[email protected]
3680 Chestnut StScottdale, GA 30079

About Pack Mule

We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.

Pack Mule (packmule.com) has 572 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: packmule.com
Website: packmule.com
Category: Manufacturing
Location: Scottdale, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: February 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Mule reviews

572 approved reviews, newest moderated first

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Harley S.
May 9, 2018
5star
Very professional
Report
David H.
May 9, 2018
Recommend This Company
Everything was easy starting from ordering to delivery of the Pack Mule
Report
Carol S.
May 8, 2018
The entire experience was top notch!
The entire experience was top notch! Follow up phone calls, which were friendly and informative, alerted us to the entire process from beginning to end. Very good experience all the way around!!
Report
Jeff H.
May 4, 2018
Excellent customer service.
Excellent customer service.
Report
Kevin C.
May 3, 2018
Had to get parts
Had to get parts. They were very helpful. Thanks
Report
William M.
May 3, 2018
Very helpful and parts arrived as…
Very helpful and parts arrived as expected with the ETA provided!
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Phil H.
Apr 27, 2018
Excellent Customer Service with timely…
Excellent Customer Service with timely confirmation of orders.
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Scott H.
Apr 27, 2018
I am writing this because they asked me…
I am writing this because they asked me to. Now that may seem irrelevant but the fact that they took the time to even call me (yes on a telephone) puts them miles ahead of any other company! AT&T, Amazon and Automation Direct to name a few send automated emails. Not very personal especially when I specifically ask to have someone call me and they do not! PAC mule called me in regards to an $80 order. Either they are real bored or really do care about customer satisfaction.
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