Athi M.
It good and safe
It good and safe

PackDraw is a leading US-based platform redefining the world of Gamified Shopping. We offer an exciting way to win real-world items—ranging from designer sneakers and luxury watches to high-end apparel, tech, and even cars—through our digital pack experience. Every item can be shipped directly to your door or instantly withdrawn in your favorite cryptocurrency. Backed by a trusted and growing community of over 300,000 users, we’ve facilitated more than $220 million in crypto withdrawals and $2.8 million in physical products. With a strong reputation and an engaged community behind us, the only question is: What will you unpack today?
PackDraw (packdraw.com) has 451 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 17 reviews with 4 stars · Clear filters
Athi M.
It good and safe
Caleb C.
gave great lossback for good wagers and depos. Obi was great answering questions and helped alot!
ASHTROlD
Attempted to contact support via the only way provided via the email address , sent an email 4 hours ago with no response , still awaiting help.
Jeremy
I’m having a problem with someone hacking my account, I reached out to support and asked for assistance while still able to access my account and was given a vague response with little to no help. Then my account gets fully compromised not able to change password or log in with new password I just had updated to. I reach out through email and asked for a temporary block while we get my account back to me and was told a temporary block can not be placed. I asked to update my email since I was told my email address had not been changed and is verified.. I submitted all documentation requested and waiting to hear back. I may update my rating once this gets resolved but packdraw needs to do better with assisting members who is telling you they are being hacked and not just give vague responses.. Update- This was resolved some time ago the same day I made this post. I’m thinking something happened with the url after clicking on a link I should not have clicked. I still can’t log in from my main device, only able to log in on a different phone. I’ve tried resetting my phone and still having the same problem.
Response from PackDrawFeb 16, 2026
Hi Jeremy - thanks for leaving your review! We’re sorry you’re dealing with this, and we understand how stressful it is when you feel your account security is at risk. When we get reports like this, our team has to follow a strict verification process before making changes like updating an email or restoring access, because those same actions are what attackers typically try to force through support. If you’ve already submitted the documentation requested, that’s the right next step and it puts your case in the right queue for resolution. In the meantime, please make sure your email account is secured as well (new password and 2FA on your email), since email access is the most common way accounts get compromised. If you reply to your open email thread with your PackDraw username and the words “account security review” in the subject line, our 24/7 support team of real people can prioritize getting you the next update as soon as possible. Thanks - Team PackDraw
Oliver M.
goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
Xhoen G.
would give a 5* review, but there is something shady about packdraw, they do not have an exact formula to calculate level progress (they do but dont share probably cuz its dynamic to keep player depositing more and lose more.) sometimes, even losing alot of money and wagering thousands does not progress the account level, and when contacting support about it, they say they dont have a formula. IT SHOULD BE TRANSPARENT! i am 100% sure packdraw is manipulating this part. otherwise, its a good platfrom but expensive, its not for everybody. some people deposit 20 and play 2 hours slots, while here its different, unles u play with 0.01 packs which suck imo, and you will risk burnign your 20 very quickly. i have had some great profits here so i cant complain about game fairness. i personally feel manipulated, since me and my friend simultaneously used both our lvl 0 accounts, and played exactly the same battles with same outcome, wager packs, and the level progress was different in both accounts? @packdraw, fix it. be transparent or your EOS blockchain means nothing if player cant have control and access to all his data. cheers
HarshulGambler
Full service and fastest service yet good
Jan Š.
Honestly the site is enjoyable, it has a great design and nice spinner, the golden feature is incredible for dopamine boost. One thing i dont like is you cant really exchange items just split them so it limits you in a way, also they dont deliver outside of US but thats only YET, site is still rather new i think it will change! I have gambled a lot here and cashouts are instant so it is legit!