Great product but the WORST customer service. I say this as someone who deals with customers, and as a consumer. Every email enquiry is met with 'please explain your issue'. It's like they don't read, or can't understand. Either way it's frustrating AF. Might have to bail as it's just not in line with modern digital business to have such poor responses and response times.
SJ
simon J.
Not great, A reason there's a large free version
If your at a very basic start up point then it could be useful, otherwise its not really any good especially for experienced or advanced users, a lot of integrations are one way and support tell you to request what you need via a link, so will be waiting in line with market demand, Also a lot of what they claim about zapier on their website is totally incorrect and out dated, zapier has FULL integration, 2 way integration between the apps you want
In my opinion pabbly have basically designed around some popular apps and not completed the development to 2 way integration of what they've began working on. LAZY. Rushed to market
Yes pabbly works in some SIMPLE cases, zapier works across simple cases and is awesome in advanced cases.
A lot better for your money and regardless of what pabbly tell you, ZAPIER has a free forever plan, and doesn't cost as much as it sounds on pabblys website when you consider how advanced the platform is in comparison, zapier wins hands down :)
If you need to pay pabbly to sign up then dont bother wasting your money, join the free plan, figure out what your not going to be able to do integration wise and find yourself at zapier 10 mins later lol
TD
Tim D.
Full of bugs and just a poor customer experience for clients
The platform is just full of bugs. It runs smoothly enough once a subscription is setup but thereafter, any changes you need to make leave us with clients being billed when they shouldn't and pain all round. When we first set it up our clients had difficulty subscribing to the packages as well - and they weren't doing anything wrong. Just a poor customer experience for us but most importantly, for our clients. I'd avoid and look elsewhere.