Worst Experience ever. Don't go for Pabbly. You will seriously regret it. They are not reponding, when I asked for refund my money. They have mentioned 30 days money back gurantee on website. But its not true, it seems they are not replying my messages.
MU
mukesh
FRAUDS, Scammers with zero support and NO EMAIL ADDRESS OR PHONE NUMBER
they are FRAUDS - I made the payment a month ago and unabke to access anything yet . everytime i am asked to connect and try accessing anything i am asked to pay . So these guys are PERFECT SCAMMERS .
RY
Ryan
Works well for automation but...
Works well for automation: Pabbly Connect does its job efficiently when it comes to automating workflows and integrating different apps. It’s straightforward to use and gets the work done reliably.
Cons:
Inflexible with account management: I needed to change the email address associated with my account since I am closing my business domain, but Pabbly refused to accommodate this request. Their advice? Keep paying for my mail server and domain annually just so no one else can access my account. This is unreasonable and inconvenient, especially for users transitioning domains or closing businesses. The lack of flexibility here makes me question their customer service and concern for their users' needs.
Overall, it’s a solid tool, but the rigid policy on account management is a big drawback and support is terrible.
TN
Thomas N.
Their checkout software is so awful
Their checkout software is so awful. I'm not even going to bother explaining what's wrong with it otherwise I'd be writing an essay.
I paid a one time fee for it, price was fine and I don't care about the waste of money that much. I honestly would not use if they paid me. The amount of time and energy I've wasted on Pabbly has had a negative impact on my business and cost me a lot more than their $650 one time fee.
What's so stupid is that they also charge subscriptions where you pay EVEN MORE than the one time fee every month! What do you get? The same stupid thing lol. What kind of backwards hussle is this...
JI
Jimbob
Worst Support Ever
I have been pulling my hair our with Pabbly. They have some great services and they're constantly promoting themselves about how successful they are (images with hudreds of employees all looking very pleased with themselves), but the fact remains that their support is DIABOLICAL.
They don't read email support tickets properly and only ever reply with screenshots of the triggers they think you should be using. These are almost always wrong and it just shows laziness on behalf of their support for not reading your email properly. It's the same in the support forum. If you're lucky you'll get one reply in 24 hours and then it's like they write it off as 'solved' when what's actually happened is that they have not read your support request correctly and got it completely wrong.
What's frustrating is that I am ready to pay for their services, and I have told them so, but no effort is put into working on customer service or solving support issues. I have support questions that remain unanswered for literally months!
I think Pabbly has got so wrapped up in its success at creating great trigger tools, it has completely overlooked the single most important aspect of a business: the customer.
You may pay more for Zapier, but their support could not be any worse than Pabbly.
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Stefan
I have used Pabbly Email for over a…
I have used Pabbly Email for over a year, and it's probably the worst email provider I have ever used. So why do I use them? I only send out a few email
bi-annually and needed a simple and affordable mailing service. I used them only because they were cheap. In spite of my needs, they are still failing the deliver on the most basic needs.
Here is a breakdown: Features
1) No advanced features like funnels, flows, if/then emails, etc...
2) Their Segmentation Tool (if you want to call it that) can't even tell you who is opening your emails
3) List cleaning is nearly impossible, as you would need to do it manually.
4) Send reputation and deliverability is POOR
5) Email builder looks like it was designed by an engineer in 1997
6) What customer service?
Keep in mind that I only need to send a few dozen emails twice per year, and the emails are just text and a link or two, and they are still failing.
KS
kelvin S.
They charged me a subscription billing…
They charged me a subscription billing for a service I never used and another one for a service I’ve used a longe time ago. They won’t give me a refund because they said they have already charged it. Don’t use this service
JI
Jiri
I do not recommend their email service…
I do not recommend their email service at all! They completely destroyed my entire list with over 35,000 emails. I used their email service for a couple of months, and everything was +- ok for that price. I had very few unsubscribers, almost zero spam reports, and I was generally happy with it. However, they frequently had some errors, and their support communicated with me as if I were an amateur. But, in the end, the fault was always on their side.
One day, they had an error, and their system started sending emails to all unsubscribers. After a few days, I received numerous emails from unsubscribed customers complaining about why I was sending emails when they had unsubscribed. It was then that I realized something was wrong, and I contacted Pabbly support. To my astonishment, I received a reply stating that they had blocked my account due to a very high spam report. What's worse, they stopped communicating with me, and I couldn't log in to my account. As a result, I couldn't find out which emails were unsubscribed, and I couldn't risk using this email list with other services because I might accidentally send to unsubscribers again, leading to more reports against me.
AVOID Pabbly's service if you want to avoid losing your entire list. I had been building it for more than two years.