OZ CosmeticsReviews of ozcosmetics.com

Bought this american crew forming cream a week ago. Item arrived solid with fast delivery. Hassle free transaction. I love the free shipping as well. The price is the best that I can find.

I am from Australia. I recently bought a Tweezerman Baby Nail Scissors. Item arrived in 4 days after purchase, very fast delivery. It is beautifully packed with a blue ribbon. Thank you very much.

I checked before buying - OZ Cosmetics has a UK contact address and short delivery period via Royal Mail. So I assumed that VAT or other charges would not apply to my order. This was a mistake, but believe the company is being deliberately unclear and while maybe not malicious, I feel as if I have been deceived. Wherever this product really comes from (Sweden?) or however they account for it, you must assume it WILL incur VAT and Handling charges if you live in the UK. I did not receive the product within the time specified and emailed them and was told to wait. I ordered it on 29 August and in the end received a Royal Mail demand for more money on 11 September. OZ cannot be faulted on their prompt email responses, but it should be clear on their website that if you live in the UK it will be incur other significant charges and delivery will be delayed as a result. Had I known, I would not have made the purchase. It would have been cheaper and quicker from John Lewis. The delay was due to the product being stuck in customs and I was charged nearly £20 by Royal Mail for VAT and "Handling Charges". When the product arrived its packaging did not match that in their photo on-line - not very reassuring. So beware!

The foundation was great. Item arrived fast (quicker than advertised). Thank you.

This is my first purchase with OZ Cosmetics. Products arrived in 5 days. It was beautifully wrapped. The shampoo and conditioner are exactly what I was looking for. Thank you. Will definitely shop again.

Item was shipped 4 days after receiving cleared payment. It's been two weeks now, but there is no trace of my order. Tracking number is not valid. Email confirmation is from OZ cosmetics (UK), but looks like they are shipping from China. Will never try again.

i just love the prompt service and the choice of brands. the prices are very competitive. i will be a customer of oz cosmetics for an unlimited time.

Need more interesting sites for members abit more service etc and better delivery time. Waiting for one month per item Im sure u will get more orders if better service in this area. There's always room for improvement and change in business :-)) But over all I like this site well done. Thank you