hari G.
After banking with you guys for 2 or 3…
After banking with you guys for 2 or 3 years with no issues. Until you guys allowed another oxygen member James Taylor. Go into my account transfer my money from savings into checkings and send it to himself as peer-to-peer and you guys come back with a final decision for dispute, basically saying you guys didn't find any issue with someone going into my account and taking my money. I honestly felt violated. It's unfortunate I'm going close my account, because I don't feel like my money is safe thinking with you guys anymore. And I really liked banking with you guys and had referred few people.
Response from OxygenJun 13, 2023
Hello Hari, sorry to hear about your experience. Our disputes team is here to help with your dispute. If you have any questions about the investigation or would like to request a rebuttal, please reach out to [email protected].




