OxygenOxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.
Oxygen (oxygen.us) has 273 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
Showing 13 reviews with 3 stars · Clear filters
teresa
I need to hear how is my application taking so long to review
Response from OxygenApr 20, 2023
Hello Teresa, thank you for applying! Looks like an email was sent to you regarding your application. Please reach out to Customer Support from that email thread regarding questions or an update.
Dwayne
The business banking needs to be improved without limits.. overall great product … graphics ( looks) please add some color looks bland and basic
Response from OxygenApr 20, 2023
Hello, thank you so much for the review! We appreciate it and will pass along your feedback.
Denise
It would be better if they gave overdraft.
Response from OxygenApr 20, 2023
Hi Denise, thanks for the feedback. We are continuously working on adding more features to make your experience better.
Drew
Great features... cash back, disposable cards and great perks... Negatives: NO WEBSITE SUPPORT for viewing banking activity... you lose your phone and you can't access your money... SERVICES ARE GREAT UNTIL you NEED HELP... customer service is just bad... long wait times, not real bankers (call takers) which are generally useless and support is email based.. I would love to keep more money with them but I can't trust a company without a real banking team on the phone... i'm like most Americans I work hard for my money... I can't have my money in limbo waiting on an email...
Response from OxygenApr 20, 2023
Hello, thank you so much for the review! We appreciate it and will pass along your feedback.
Samantha I.
I opened up a personal account with them in late 2018. I used this account only for direct deposit, and only to pay my rent. For almost 3 years, it was great. I received the rent portion of my paycheck 2-3 days early, so I was never late. Then a few months ago, they "revamped" their personal account program so now they have "levels" that you must qualify for (in deposits, debit card usage, etc), and these levels cost money. The perks of these levels are more or less the same perks that Oxygen has always touted but parsed out into most to least desirable. The "free" level has no perks, but no fees either. The more desirable features, the higher your annual fee will be to use them. Without the perks, Bancorp is the worst bank you could use so I'm not sure what they're getting at. While the change doesn't significantly affect me, I'll be taking my money elsewhere purely on priciple.