OxygenReviews of oxygen.us

I used this scamming companies card for a purchase in November of 2021 and the website I ordered from was in China and they charged me 709 dollars for the purchase and they sent nothing so I put in a dispute and waited over a month with no email from them and decided to call them with no help at all about the progress of my dispute and they would not give me any help at all to figure out why I have not received a response. This company is the worst to deal with and the customer service people are rude and uncaring. Beware of dealing with this company. Thieves.

Someone hacked my bank account 1/22/2022 I reached out to Oxygen Bank filed a dispute, sent a written request of no knowledge of these transactions that happened in MX gas station. I had and still have my bank card in my possession and I live in VA did not travel or know of anyone is MX. So I receive a response saying my dispute is closed and they found no error. I called and I cannot speak to anyone that handled my dispute and I did not receive any supporting information regarding their investigation. I trusted this banking entity with my money and I am not being protected. I will contacting the BBB against them and I am still researching to see who else I can report this too because I will not let them keep my hard working money.

This was the biggest mistake dealing with bootleg banks and when you call Bankcorp they dont want to deal with them, they freeze my account because i transfer MY HARD EARNED MONEY TO ANOTHER ACCOUNT OF MINES its like they want to control how i spend my money NOT HAPPENING. I WOULD HIGHLY RECOMMEND NO ONE TO DEAL WITH THIS BANK IF ITS EVEN A BANK.

These people are real works of art. On September 15 my renters assistance was deposited about $9,250 the mine I received the deposit I get a notification on my phone telling me of the deposit shortly after that like within 5 mins I receive an E-mail telling me my account has been closed for undisclosed reasons my mobile app will be disable and the funds are on hold pending investigation.ive not been able to get any of the money my daughter's were homeless on christmas.ive talked to the justice department and the FDIC and I've hired a lawyer.ill post the outcome

I used oxygen to do my Christmas shopping, and a few other transactions. One of the stores I used the card with to shop online didn’t have a few of the items I had ordered for online pick up and had refunded my card. Same as the person below me, when I called customer service to find out where my refunds were the rep also told me I had already spent the money, but also couldn’t tell me where or when it was spent. I am so glad I not only recorded the call, I also took screenshots of everything. The customer service rep over the phone confirmed the original charge was $146 but this morning when I go and look at charge in question changed from the original purchase price of $146 to $35 and I was told i had already spent the money! First of all the $35 is what I was owed as a refund as the price of my transaction had changed from $146 to $121. What happened to my money oxygen? Because I have been waiting almost two weeks for the refund and purposely kept my account balance at $0 so this time your representatives couldn’t say I spent the money this time but they still told me I did. Don’t bank with these people they will steal your money!

Absolutely disgusted with customer service and the lack of concern about the situation. They screw up and I have to wait 24-48 hours for them to even look into the problem, check has been marked void per their system and requirements. I guess I'll just close the account and go elsewhere

Someone hacked into my account in August 2021 and stole all my money across seas, My dispute was granted to me but here it is November 2021 and still can't get my money they stole. They sent the money to the account they closed and card they cut off. Why would they do that knowing they closed everything, Now I have been waiting on a check to be sent to me. Everyday I call (from the time they said my check would arrive and it never did) for an update and Everyday my money still sitting in my account. I'm on hold now waiting for a supervisor and whenever I ask to speak to a supervisor they never available after they lied to me about my check I can't speak to a supervisor at all now. They hang up on me while I'm on hold and never give me a call back. I'm looking into sueing them now. seems that they don't want to send me my money. After I get off the phone with them now I'll be calling my lawyer.

After using this card for almost a year, I will be switching and closing my account soon due to the fact that if you make a purchase and it's declined, the charge goes through anyways. This has happened to me twice and the merchant has said the money was reversed back but it has never showed up in my account. Oxygen reps have stated I spent the money but how is that possible when I never got the money back? I just don't understand. The transaction is still pending on my account.