Oxi Fresh Carpet CleaningReviews of oxifresh.com

I do not recommend this company. They ruined my new carpet. It had only a small superficial stain, and they cleaned it incorrectly due to a lack of knowledge and training. The procedure lasted less than 20 minutes, they charged me $170.00 (which they debited from my bank account the next day), and they had me sign a paper without even letting me see the result because the carpet was still wet. After two attempts and failing to resolve the issue, they refuse to take responsibility for the damage. I sent several messages to the company and the owner, but despite acknowledging their fault, they refuse to pay for the damage. AVOID THIS COMPANY AT ALL COSTS!

I previously left a great review the same day of the cleaning, but a week later, I had to change my review to 1 star, and here is why. My carpets took several days to dry and white powder residue started to appear on my carpets. I used my heavy duty vacuum on the carpets today and sucked up so much white powder residue that I had to stop halfway through because my vacuum was starting to choke on the powder. I removed and replaced the 2 filters as well as emptied out the tank (which was full of white powder) then I finished with the vacuum job and had to remove and rinse off the 2 filters because they were full of white residue powder. Not sure what Ozzy used to clean my carpets but I do know he was in and out in less than 1-1/2 hours. I'm so disappointed and I will NEVER use OxiFresh Carpet Cleaning again.

Worst experience ive had with a carpet cleaning company! Paid extra for odor and stain removal and it smelled way worse and stains were back in 2 days. Supposed to redo carpets and we’re late then said nothing they could do & never came back. Asked the Tech and office representative to have the Manager call me at least 3 times…..never called!!!

The Zero Integrity Oxifresh Carpet Cleaning Service Company in Tulsa Oklahoma! Damage to Our Pristine Wood Floors Caused By Their Employees Admitted Actions While Working at Our Home. OxiFresh Cleaning Service of Tulsa County Damaged Our beautiful wood floors! After their employee cleaned dining chairs upholstery, protective pads on bottom feet of chairs were wet and were placed back on floor by their employee before the pads had time to dry. It is quite common to have protective pads under furniture on high quality wood floors and cleaning companies know this; their employee made an honest mistake. So what is the next right step by any Company with integrity? File a claim; that is why we all have insurance. The actions of their employee caused the damage and somehow management is under the allusion that they are not responsible because their cleaning solution couldn’t have caused it. That may or may not be true; that is irrelevant here; what is relevant is that their employees actions at our property while acting on behalf of Oxifresh did directly cause the damage weather intentional or not is also irrelevant as far as contract business law or insurance is concerned. We are quite clear that Oxifresh is one hundred percent responsible for the damage that occurred to our newly resurfaced wood floors at the hand of their employee while servicing our furniture in our home. Take a look at the photos we have included; we had these wood floors resurfaced just two weeks ago. Their employee Michael is so far the only person with integrity and accepted full responsibility and apologized. Thank you Michael for taking responsibility. Why doesn’t No Integrity Oxifresh Carpet Cleaning Tulsa Oklahoma management take responsibility and file an insurance claim to do what is necessary to bring our wood floors back to their pristine condition they were in before Oxifresh cleaned at our property at 4100 S Nogal Ave, Broken Arrow No Integrity Oxifresh Carpet Cleaning Service in Tulsa Oklahoma and their owners and management in Tulsa County is refusing to take responsibility for the damage that was caused as a direct result of their employees actions in our home. We are committed in ensuring Oxifresh Carpet Cleaning Service of Tulsa Oklahoma will not only take responsibility for the damage they caused on our wood floors but are committed in ensuring that they do in the future. Any one with concerns about Oxifresh Carpet Cleaning Service any where in Tulsa County please contact Troy at 918-202-6326. Thank You Trust In Jesus Troy D Selph

The guy that showed up reeked of marijuana. He not surprisingly did a terrible job that became very apparent after the carpet dried. It took a lot of work to finally reach the owner who thought it appropriate to tell me that marijuana is legal. Poorest excuse for a business I've ever seen. They also delete bad reviews which is why I'm on Trust Pilot.