Oxi Fresh Carpet CleaningReviews of oxifresh.com

Will cancel and reschedule over and over again then be late with no eta when they should’ve been there already. Extremely unprofessional will NEVER book again

He did a fine job, but I don’t think the service is very worth it. Very surface level cleaning, minimal water use meaning they don’t use any of their currency, good business to own but terrible for customers. Machine they use is scrubs the top but does not clean the padding of the carpet. Asked him to remove stains and he used a spray bottle and rag.

I called Sara at Oxi Fresh in Summerville, SC to come try and get a pet stain out of our living room carpet. Needless to say they got the stain out that I couldn't. Carpet looks and feels new. Thanks Sara and Oxi Fresh

Rafael has done an amazing job! We haven't had such clean carpets in years. I didn't expect such a dramatic improvement because our carpets are pretty old, also we had a dog for many years plus I'm an artist and have had a few "paint accidents" on the carpet but Rafael managed to take most of the spots out, and some of them were years old! Bravo, and thank you!

Adrian was great and very knowledgeable! Definitely will call again for another carpet cleaning in the future!

Excellent service - Ft Collins technician was top notch! Our carpets were stained - they now look new! Thank you!

Nearly $500 Lost The technician who came out was personable, but the cleaning itself was nowhere near professional. Several areas were left completely untouched — not lightly cleaned, but untouched — even after I pointed them out. Because I had a guest arriving the next day, I had to hire another company immediately. After paying Oxi Fresh almost $500, I should not have been scrambling for a second cleaning. I sent photos of the missed areas to the franchise manager, who acknowledged the issue and offered to send someone back out. At that point, that wasn’t helpful — I needed the carpets professionally cleaned the very next day. He then told me the owner of the two Denver‑area franchises would contact me about a partial refund. That call never came. I followed up at least five times. The owner ignored every message and never responded — clearly hoping I would just give up and go away. After spending close to $500 and still needing to pay another company to fix the job, the lack of accountability was unacceptable. A friendly technician doesn’t make up for unfinished work, and a franchise that refuses to take responsibility is even worse. Based on this experience, I absolutely would not recommend the Denver‑area Oxi Fresh locations.

I would strongly discourage anyone from using OxiFresh Carpet Cleaners based on my experience today. I had an appointment scheduled for 1:00 p.m. to have 7 rooms, 1 stairway, and 1 hallway cleaned. The technician, who identified himself only as “Zach,” arrived approximately 30 minutes late. He was not wearing a name badge, and the vehicle he drove had no company identification or signage. Before I even spoke with him, he damaged my Invisible Fence sign while entering my property. When he approached my home, he immediately attempted to open my side entrance door without identifying himself or receiving permission to enter. He then falsely claimed he had arrived at 1:00 p.m., despite the fact that I have doorbell and motion security cameras covering all sides of my property, and I was also working in my front office with a clear view of everyone approaching my house. The technician smelled strongly of cigarette smoke, as though he had just finished smoking. After I showed him the areas I wanted cleaned and clearly explained that I only wanted the services included in the original estimate, he immediately began trying to upsell additional services while ignoring my request. At that point, I had lost confidence in his professionalism and honesty. I canceled the appointment and asked him to leave my property. Instead of leaving, he refused to do so until I informed him I was prepared to call the police. Only then did he leave. This was one of the most unprofessional service experiences I have ever had. Between the late arrival, property damage, attempted unauthorized entry, dishonesty about his arrival time, aggressive upselling, and refusal to leave when asked, I cannot recommend OxiFresh Carpet.