Wendy
Oxford gold group buyer beware
At this point, it appears Oxford gold group is a scam. I purchased from them in October 2022, transferring my IRA to precious metals. When I later (1.5 years) completed paperwork through Equity to take possession of them in March 2024, I was informed my metals were never delivered to the depository. There is no way for me to obtain them. Oxford does not return calls; initially they did on rare occasion- I was told they "needed more time" or they "will call me back."However I now receive no response from anyone (I have several names/phone numbers/emails). They have all gone silent. Equity does not provide any support in this situation expect to inform that items were never sent to depository- they were unaware of this until I tried to obtain them. The depository is not allowed to answer my questions and will I only talk with Equity. Equity refuses to deal or talk with anyone from Oxford. I am left hanging, seemingly with a loss of my IRA. This is devastating. I see through this forum I am not alone, as other people have shared the same story. Does anyone know if there are lawsuits in progress? I have never used trustpilot prior to now- is there a way to communicate with other reviewers? If so, I would like to learn of other's interest in bonding together for potential lawsuit. Also, I see there are positive reviews from some people who have worked with Oxford. Yes, when purchasing metals or transferring an IRA, Oxford was prompt, professional and knowledgeable. HOWEVER, if the people who left these positive reviews were to try to obtain their purchases at this time, I will bet they will be in the same boat as myself and many others-- unable to get their metals or cash them in. These people sadly would change their review of the company. I wish I had been warned. I thought I had done enough research. Oxford appeared reputable. I would like to know if they have always been corrupt or if the current situation of customers not being able to access their funds is relatively new? I can say from my experience that this corrupttness has been going on at least since October of 2022 because at that time I was told my metals were sent to the depository, when in fact they never were.




