Liliane S.
Very disappointing experience with…
Very disappointing experience with Oxford ELLT I had a very disappointing experience with the Oxford ELLT. During my Listening test, there was an issue with the headphones/audio, which meant that I could not properly hear the recording. This had a significant impact on my Listening result. I contacted Oxford ELLT and paid £30 for an appeal/review of my result, hoping that the technical issue would be properly considered. Unfortunately, my appeal was rejected. What I found particularly frustrating was that I had already taken the test multiple times, and the situation created additional stress and financial costs because I needed to consider taking the test again. I understand that exam rules and procedures need to be followed, but I expected a more thorough consideration of the technical problem I experienced during the Listening section. I am sharing my experience because I believe candidates should be aware of how technical issues during the test are handled and the potential consequences for their results. I hope Oxford ELLT can improve the way technical problems and appeals are handled in the future



