www.ownonly.comReviews of ownonly.com

Overall, my experience has been good. Make sure you get your measurements right. My second order doesn't fit exactly the same as the first, but I'd still consider re-ordering.

The team at OwnOnly - led by Alice - completely redeemed themselves after a very rocky experience I had with them when ordering suits for my wedding. Pros: Excellent quality suit. Modern fit, material is strong, made with great quality. Frankly, perhaps the most quality suit I own. Great value given price and quality. Cons: Discrepancies between images online and actual color that comes in. Average customer service at best - no telephone number, time difference between factory in China and US. Only communication is via email. At first glance, OwnOnly is too good to be true: a fully custom suit for ~$300-400 USD? In many ways, it is. There were a lot of headaches in my experience with OwnOnly but Alice did a great job in making up for their mistakes throughout the process. Here's the short version: I would recommend OwnOnly for a wedding party that is organized. If you get your orders in SEVERAL (10-12 weeks) in advance, I trust you'll have a pleasant experience. I began the ordering process for my wedding (10/27) around mid August. We ordered the blue business suit with the light tan buttons. The color was excellent - unique, light grey/blue color. The buttons that arrived on my suit, however, were traffic-cone orange. Alice promptly sent us all new buttons free of charge but we needed to go to a tailor and pay for these adjustments. As for the suit fit, mine was no good. OwnOnly did not provide a refund for the buttons - but they gave me with a $35 (+/-) tailoring refund. Despite my tailoring costs being about $240, I appreciated the efforts on OwnOnly's behalf. The rest of my groomsmen's suits, however, fit like gloves! I strongly encourage any and all to take their time, watch the videos that they provide, and measure 2x during the process. The button color and my fit wasn't the only issue. My last groomsman ordered his the week after Labor Day which came in on time. Unfortunately, one of my groomsmen (who ordered his prior to Labor Day) did not receive his suit on time. Explain that to me! Alice said "for some reason, the suit was not completed in time but we will do our best to get it to you for your wedding".. not acceptable to my wife. It arrived the Monday following my wedding. OwnOnly made this right by providing me with an option of a 50% reimbursement to the card on file or a 100% refund to OwnOnly. I was able to get another suit with that money, which was much appreciated. All in all, I would recommend OwnOnly for any and all looking for a very quality suit that they do not need for 6-10 weeks or longer.

Good experience with their shirts. Bought six so far. Good fit. Timely. I do the extra customization. I might further tweak my size as my preferences have matured and I know better what is possible, I will likely stop buying from the Dept store rack altogether. Can't get rack clothing to fit my shoulders and my waist; if the rack shirt fits my shoulders, the waist is too big. I will try Ownonly suits next; probably their least expensive blue suits.