Overstock.comReviews of overstock.com

I called to cancel my order and the representative told me that she had to put in a request and it would take two days to get a response.

Piece on bottom of middle piece broken right now super glue holding it in place Could not get tubing disconnected to connect to pump. It would not come out so had to work on connecting as is and it took forever. Return policy is cumbersome and there is no guarantee you will get a refund. Depending on Super Glue at this point. Totally disappointed in Overstock.

Never received product

I ordered a writing desk that specifically states it is a 50-inch writing desk. My space will fit a desk that is 51 inches exactly so this should have been perfect. The item arrived...I took half a day of work to be home for it. The box states it is a 54 inch writing desk. We opened the box assuming it was a mistake, took the desk out, and it was in fact a 54 inch writing desk. I do not believe the description on the site is correct. I called customer service. They were like robots...just kept asking if I wanted a replacement. I asked if they would send a 50 inch desk or if the description is wrong and they'd be sending another 54-inch desk. They did not know and could not get a hold of anyone to verify if this was in fact a wrong site description or the wrong product was sent. Huge inconvenience of having to call multiple times with no resolution so far.

We made a mistake with an order and requested cancellation of order #480044901 and have not got the refund.

I still have not received an email on whether my items have shipped or not. They canceled one of my items due to being out of stock even though on their website it does not show to be out of stock. I emailed customer service and still no reply 2-3 weeks after ordering from here. Going to have to cancel my items all together if I don’t hear something soon.

Take me off your email list!

After ordering mens tan Eastland jogger sneaks, I received sage Eastland jogger sneaks in the mail. Due to not having the tan ones in stock, and instead of refunding my money, this company shipped me an alternative color, which were ugly and something I'd never choose to wear on my feet. Ultimately I'm stuck losing $10 off what I paid cuz I shipped these sneaks back to return cuz I'd never wear them nor order them. Bullshit!