Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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customer
I have not received a single email update on the status of my order since it was placed. My order was due on 9/11/26. I still have not received my order nor do I know when I will receive it. I will never order from overstock again.
Response from Overstock.comSep 21, 2026
We sincerely apologize for the communication regarding your order. We understand your frustration. Your order has been reviewed and UPS marked all the rugs as delivered on 09/16.
Expecting some S.
My daughter was coming to visit. I ordered a mattress for her to sleep on. The order stated that the mattress was to arrive on Friday. It did not arrive on Friday ... or on any other day. The only thing that arrived was a notice stating that the order was canceled. There was no apology, no explanation, no anything. I still don't know if my money has been refunded.
Response from Overstock.comSep 21, 2026
We are truly sorry to hear about the trouble with your mattress order. We understand how frustrating this experience must have been, especially with your daughter visiting. Your account has been looked over and we have confirmed the cancelled order was fully refunded.
customer
If you try to ship to your second home beware If you are using Apple Pay. It will override your shipping address with the billing address. Now it’s shipped to another state. Customer service told me I can change the location with UPS which charges more than the table. To cancel it takes 2 days for the warehouse to respond and by that time will be shipped already
Response from Overstock.comSep 21, 2026
We sincerely apologize for the frustration and inconvenience you experienced with your recent order and the shipping address. We have reviewed your account and UPS marked the pieces as delivered on 09/15.
Michael W.
I ordered blue sheets and a gray shampoo. I got gray sheets. I called and they gave me a return table. No ment6of me needing to box it up. It cost me 5 dollars plus my time. I called back because I was made that your mistake cost me time and money. The first girl hung up on me and I called back and ask for a supervisor and was told I needed to explain why I needed a supervisor so again waisting my time . I tell the story for a second time and then I'm told a supervisor would call me back with in 2 hours . It's now been 3 days and no call from a supervisor. I will Never buy anything from overstock again.
Response from Overstock.comSep 21, 2026
We sincerely regret the subsequent difficulties you experienced. We understand your frustration regarding the item. A direct message was sent to your email so we can assist.
customer
PAID $99 for overnight shipping and recieved the item a week later. Have emailed multiple times with NO RESPONSE
Response from Overstock.comSep 20, 2026
Thank you for your feedback. To provide further assistance, we have contacted you at your email address.
customer
Missing parts!
Response from Overstock.comSep 20, 2026
Thank you for your feedback. We’ve confirmed that the replacement parts have shipped and should be arriving soon. If you need any further assistance, please reach out to us at [email protected].
Jay A.
Delivery service has been glacially slow. In addition, the so-called tracking details button provides no details at all -- it's just blank.
Response from Overstock.comSep 20, 2026
Thank you for your feedback. To provide further assistance, we have contacted you at your email address.
customer
My items were not delivered to my house
Response from Overstock.comSep 20, 2026
Thank you for your feedback. To provide further assistance, we have contacted you at your email address.
