Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Shamoon Samer G.
Poor communications and terrible shipping practices.
Response from Overstock.comOct 21, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
Julie W.
Both orders showed item in stock and both orders were cancelled by Overstock. Also Overstock deleted my discount after I approved order through Paypal and I filed a BBB complaint at which time Overstock stated they would honor the discount but then cancelled my order.
Response from Overstock.comOct 21, 2026
We sincerely apologize for the frustration and disappointment caused by your canceled orders. Your ring has been fully refunded.
customer
I have two chairs on order that have remained on delay and no update
Response from Overstock.comOct 21, 2026
Thank you for your feedback. We are sorry to hear your chairs did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Jack
Item was not is stock, delivery date showed wrong. When requested order cancelation message comes” product is shipped’ when there was no product.
Response from Overstock.comOct 21, 2026
Thank you for your feedback. We're sorry to hear of the confusion caused by your order status. The vanity has been fully refunded.
customer
order cancelled twice, contact processing/fraud dept as customer service suggested, never received reply. Really bad experience
Response from Overstock.comOct 21, 2026
We sincerely apologize for the frustration caused by your orders being cancelled. We understand how disappointing this experience must be. Your mattress has been fully refunded.
James E.
The brackets supplied for the underside of the bench could not be installed - there were no predrilled holes and the tiny screws provided could not penetrate the dense wood
Response from Overstock.comOct 21, 2026
Thank you for bringing this to our attention. We are sorry to hear your bench did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
CJake
The product was not properly described. It had an awful harsh quality and it was not apparent. A cotton dress is soft and flowy. It was a rigid jeans material and rough. It came late and when I wanted to return it, the plain PDF was not sent and I was sent a link to go to UPS. Overall horrible shopping experience. Won't be shopping with Overstock anymore!
Response from Overstock.comOct 21, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations with the return process. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
Tony
Every single order I made got cancelled using three different payment methods. Nobody answered any emails about the issues. I called several times as well. Sent multiple emails with no reply at all. Pleaded for responses or reasons why to no avail.
Response from Overstock.comOct 21, 2026
We sincerely apologize for the frustrating experience you had with your repeated order cancellations. We understand how disappointing it is to have your purchases cancelled. You can reach our team at [email protected].
