Overstock.comReviews of overstock.com

Everything. Despite being told the items were in stock when I ordered, no tracking info was received, and estimated delivery date was ignored. I still have no shipping date and no tracking info, nor have I been told whether the item is really in stock. I've attempted to call three times and have gotten put off by each person I talked to saying on the warehouse can give shipping info and to wait, first 1-2 days, now 3-4 business days. I will wait out the 3-4 days but am not hopeful. I really want the product but the customer service is deplorable. I'm sure this won't be published but maybe someone will read it and make some changes...

YOU IMMEDIATELY PROCCESSED MY ORDER AND THE DAY OF THE SUPPOSED SHIPPING TO ME YOU SUBMITTED THE AMOUNT OF THE CHARGE TO MY CREDIT CARD! After that the nightmare began because my merchandise was received until yesterday, your rep promised I would be updated, which he DID NOT DO, but I finally received notification by FEDEX, than your reps by email and phone. WILL NOT USE OVERSTOCK AGAIN!

They canceled when item was to be shipped - awful service

You want to charge me for returning an incorrect item! Amazon does not charge for a return! I will NEVER purchase from overstock again!!!

says delivered but never received package

I ordered 10 days ago and there’s been no updates to when I’ll receive the package. No idea when it’s coming.

Pot is scuffed up and dirty. Black marks on sides. Definitely has been returned and repackaged. Delivery delayed

tried to buy a watch, payment went through, called them an asked if they have it for real - been told that have 4 pcs. discussed with loss prevention- confirmed ID, everything looks ok. next day call them -asked if they still have it - reassured that still have 4 pcs. the day after that -receive email that they cancelled order because they do not have it. Interesting enough it disappears for 1 day from online shop and then reappears again. tried to order again - same thing - they say that have it -calling -confirming availability of product- 2 days past-cancellation. Looks like they use it as a clickbait. now they have personal CC data, maybe just using that somewhere or leaking info or phishing.