adiamond
Each agent was very nice
Each agent was very nice, but untimely I still has a carpet I do't want! It it not the same color as depicted on the website. Returning has been a nightmare. I have had a six phone calls. The last agent said a label and packing material would be sent to me It has been 2 days. Meanwhile I have this huge rug taking up space. At this point I want a full refund and to get this rug out of home. Never again, Overstock!
Response from Overstock.comSep 29, 2026
We sincerely apologize for the frustration and inconvenience you've experienced with your recent order. We understand how disappointing it is when an item doesn't match what you expected. Your account has been reviewed and a return for a refund was set up on 09/15.