Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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customer
You were out of stock but you said you had the product.
Response from Overstock.comOct 5, 2026
Thank you for your feedback. We are working on updating our processes so this does not occur. Your bed was fully refunded.
customer
I still haven’t gotten my order, it’s been delayed almost a week now.
Response from Overstock.comOct 5, 2026
We are very sorry to hear about the concern with your shipment. We have reviewed your purchase and confirmed UPS marked the TV Stand as delivered on 09/25.
customer
Emails regarding my order are of no use. I click on the link to track the order which takes me to the website which says I have no orders.
Response from Overstock.comOct 5, 2026
We are truly sorry for the frustration and inconvenience caused by the tracking link. We have confirmed that UPS marked your hot tub steps as delivered on 09/23.
customer
Poor customer service!!!!! Won’t shop here again! Couldn’t cancel order because shipping label was already printed.
Response from Overstock.comOct 5, 2026
Thank you for your feedback. We regret that your order was not able to be cancelled. Items can be returned for a refund within 30 days of delivery if needed.
shanan
It’s been 7 days with no response on the status of my order. Also, unable to check status online as it doesn’t recognize the order number stating no order on record. In the meantime, my credit card has been charged.
Response from Overstock.comOct 5, 2026
Thank you for your time and feedback. We take your experience very seriously and recognize how frustrating it is to wait for an update. Your order of the slides was cancelled and refunded on 09/23.
customer
i have not lived at 26 Hampton Hills Ln for 2.5 years. Thought it as changed years ago. Somehow everybody got it right but you. Tried to fix it yesterday and it would not work???
Response from Overstock.comOct 5, 2026
Thank you for taking the time to share your feedback. We appreciate you bringing this address update issue to our attention. UPS did mark your cabinet as delivered on 09/18.
Lisa B.
They sent me the wrong shoe size and refused to accept a return and send correct size despite sending pictures, shoes were $400. They said the warehouse had no record of sending wrong size and only continued to tell me they sent the correct size. Also refused to refund me so had to call Amex to help.
Response from Overstock.comOct 5, 2026
Thank you for taking the time to share your feedback. We apologize for the concern with your mules. The item is a final sale piece and our warehouse does not accept returns on the those products.
customer
You cancelled my item?????
Response from Overstock.comOct 5, 2026
Thank you for taking the time to share your feedback. We regret that your recent order was unexpectedly cancelled. A full refund was issued for the chair.
