Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Melissa S.
No response to return question
Response from Overstock.comOct 6, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding a return. Our team would like to help answer this for you. Please contact our Customer Support team directly at 1-833-895-1554.
Lori
No updates after 7 days since I placed my ordered. My product has not been shipped yet.
Response from Overstock.comOct 6, 2026
Thank you for your feedback. We regret the concern with your bar stools. UPS has confirmed your item was delivered on 09/24.
Bill D.
You delivered my carpet and it is very nice. You did not deliver the 1/2" rug pad cushion. YOU ALSO DID NOT LET ME KNOW THE CUSHION WAS NOT DELIVERED. I am moving into a new home and when we opened the package to lay down the cushion and rug BEFORE setting up my King size bed there is no cushion. When i spoke to your "Customer Disservice" rep he had no clue when it was going to be delivered. I am going to be brutally honest: YOUR SERVICE IS TERRIBLE! So what i a now supposed to do, wait until someday when the pad is delivered and then disassemble my kind size bed, move the furniture and the rug out of the room, install the cushion and then put everything back together? Do you think this is accpetable service?
Response from Overstock.comOct 5, 2026
Thank you for taking the time to share your feedback with us. We hear your frustration regarding the rug pad and the lack of communication about your shipment, especially during the stressful process of setting up your new home. We have looked into this and confirmed a full refund was issued for the pad on 10/02.
Gail Jones C.
The product I got was so small that it wouldn’t fit a toy bathroom! I hav to pay to return it and I am an unhappy customer.
Response from Overstock.comOct 5, 2026
Thank you for your feedback. We regret the sizing issue and return fee concern. Your bath math set was refunded on 09/29.
customer
Ordered an item, let me pay and then sent me an email a few mins later to cancel my order
Response from Overstock.comOct 5, 2026
We sincerely apologize for the frustration and disappointment caused by having your order canceled so quickly after placing it. We understand how inconvenient that is. Your chair has been fully refunded.
Nancy E.
The silverware was the lowest quality I have ever seen. It is cheap and thin and it would be an embarrassment to put it on my table
Response from Overstock.comOct 5, 2026
Thank you for taking the time to share your feedback. We regret that the flatware did not meet your expectations. Items can be returned for a refund within 30 days of delivery. You can contact us at [email protected] if you wish to set that up.
customer
very bad ! You cancel my order with any explanation !
Response from Overstock.comOct 5, 2026
We sincerely apologize for the unexpected cancellation of your order. Your planters were fully refunded.
Tom B.
I ordered on Sunday evening. On the same Sunday evening I tried to cancel the order but was unable to do so either via phoen or online The online attempt said it coudl not find my order. On Monday at 10 AM i called to canel the order but it was too LATE! How could that be when the customer service phone line fro Overstock does not even open until 10 AM EST. Terrible business model My wife and I will never shop Overstock again.
Response from Overstock.comOct 5, 2026
We sincerely apologize for the frustration and inconvenience caused by the inability to cancel your order. We have confirmed your stools were returned to sender and a refund issued on 10/05.
