MtnMrs
Need help, but they never pick up the phone!
Cancelled my order and said it was a security issue, but customer service rep could never get security on the phone. After a 30-minute wait, she gave me a security phone number. 866-211-0729. But there is always a message that they have stepped away for a meeting, please call back in 30 minutes. Same message, all day, every day. What a ridiculous excuse for a customer service system.
Response from Overstock.comOct 6, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.


