Ana
Disappointed
Website had an item that was out-of-stick.. Very disappointing
Response from Overstock.comOct 6, 2026
We appreciate your feedback and are working to update our inventory system so this doesn't occur.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Ana
Website had an item that was out-of-stick.. Very disappointing
Response from Overstock.comOct 6, 2026
We appreciate your feedback and are working to update our inventory system so this doesn't occur.
customer
I have not received the rug I ordered . I was told it was being delivered today, Tuesday Sept 29 but then told it was delayed- no further info. No date just delayed and you ask me to review my experience!
Response from Overstock.comOct 6, 2026
We apologize for the frustration caused by the delay. We understand how disappointing it when an item doesn't arrived when expected. UPS marked your rug as delivered on 09/30.
customer
Delivery of my item was extremely slow, About 3 weeks. Trying to return the item was very difficult as well.
Response from Overstock.comOct 6, 2026
Thank you for taking the time to share your feedback. We sincerely regret that your order didn't arrive when expected. We are reviewing our shipping timelines and simplifying our return procedures to ensure a smoother experience for our customers.
Daniel
Why was my order cancelled?
Response from Overstock.comOct 6, 2026
Thank you for taking the time to leave us your feedback. We sincerely apologize for the frustration caused by the unexpected cancellation of your recent order. That is typically due to an inventory concern. Your watch has been fully refunded.
Darlene R.
I returned 2 sets of sheets. When I took them to the local UPS store, they told me that they could send both sets in one package. That's what I did. I only got credit for one. Overstock owes me just under $50.
Response from Overstock.comOct 6, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding your refund. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible
customer
Sent used wrong color pillows. Had to fight with Customer Service Rep to get a return label sent.
Response from Overstock.comOct 6, 2026
Thank you for taking the time to share your experience with us. We are sorry of the concern with setting up your return. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
Jonathan
the chair i bought has many features i dislike, that were not at all well enough described for me to know this before buying. Sigh
Response from Overstock.comOct 6, 2026
Thank you for your feedback. We regret that our product details were not as clear as expected. Items can be returned within 30 days of delivery. You can reach us at 1-833-895-1554.
customer
This was the worst experience I've ever had ordering online. The box was delivered in terrible shape with tape all over and gaps all over. There were pieces missing. The odor of the wood was overwhelming. No instructions included to assemble table. I returned the whole thing after using tons of tape. I don't think I should have to pay any postage expense to return this horrible item in a beat up box. Overstock, you may want to double check what kind of product your vendors are mailing out.
Response from Overstock.comOct 6, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help if further assistance is needed. You can reach us at 1-833-895-1554.