Overstock.comReviews of overstock.com

Wij hadden online een lounge set gekocht. Je kon zelf kiezen op welke dag deze werd geleverd en je kreeg op voorhand een tijdstip wanneer men zou leveren. De levering ging vlot. Ze waren op tijd en vriendelijk. Bij het in elkaar zetten van de lounge set merkten we dat een deel van de lounge niet goed afgewerkt was. Een gat voor de schroeven was niet goed geboord waardoor de leuning scheef hing. Daarnaast was er een plek op het zitgedeelte waar men geen kleur op had gespoten waardoor er twee witte vlekken op onze grijze bank waren. We stuurden een mail naar de klantenservice en kregen redelijk snel terug antwoord. Voor de schade van de bank kregen wij een schadevergoeding. Wij waren tevreden met deze oplossing en de vlotte werking van de klantenservice Jammer van de schade, maar desondanks ben ik een tevreden klant en vind ik dat ze dit probleem goed hebben opgelost.

I had a pretty good experience with Overstock ordering two rugs delivered to Australia. Thought I'd let everyone know timings etc so they know what to expect in relation to good and not-so-good parts of the experience: 1. Ordered the rugs, with payment going through a fedex cross border payment portal after which I did not get a confirmation email and had no record of the order in my account (at which point freaked out and saw all these bad reviews and feared all my money had just been lost) 2. Order showed up in my account the next day with estimated delivery date (this was the estimated date the item will be deliverd to fedex distribution centre) but I still had no official confirmatioin email or payment breakdown record from the fedex portal 3. 5 days after ordering got shipping notification and fedex tracking link (and new delivery date estimate) 4. A couple of days later panicked again when tracking said rugs had been delivered to some state in the US - a quick call to fedex confirmed that it just meant that the items had been delivered to the fedex distribution centre in prepation to be shipped to Australia (overstock also marks the order as delivered at this point) 5. Got text message from fedex a couple of days later saying I'd have a delivery soon which also provided a new tracking number so I could track the delivery from US to AU (had to figure this bit out for myself because the original link provided from overstock stopped providing updates once it got to the fedex distributon centre) 6. It took 12 days for first rug to arrive and it took 2nd rug 14 days to arrive Rugs were in great condition and were as expected so I'm a happy customer. When overstock have time they might benefit from updating their help centre for international customers to explain the process (plus that email with payment confirmation would have been nice). After reading all the other bad reviews I really didn't know what to expect.

I have had very good experiences with Overstock . They are priced well and delivery is always prompt. I have probably make 20+\- purchases from them over the last few years. I do not recall ever having to return anything, so I can not speak to their return policy.

Overstock.com et Overstockgarden.be sont 2 sociétés qui n'ont rien à voir l'une avec l'autre.

With the help of Paypal order was sent to the correct address and they paid the discount that was promised, i do not like to give bad reviews, but I had to do it, they left me no other option, I hope they have learned something, it could have been much easier if they listened. I ordered a dining room set from Overstock and same moment when the order was completed, I discovered that they copied the wrong shipping address from Paypal, I called and emailed request to correct the shipping address and received confirmation that they have corrected the address, 2 weeks latter they sent me an email saying the the product will be shipping top the wrong address again, I contacted them immediately to correct their mistake, they are giving me a run around and no straight answer, I do not know what to do if I receive a dining room in my business address and how I will reship it to my resident address, I have to higher a shipping company to ship it to my home address that will cost me hundreds of dollars, if this happens the only remedy, I have to take them to court to pay the reshipping cost, and I will not make in purchase from this no good merchant.

Als het goed is moet je het ook zeggen. Personeel in de winkel is heel vriendelijk. Hetgeen er wat over gaat is de dure meerprijs voor het laten monteren bij levering. Heb ik dus niet voor betaald. Maar langs de andere kant was de montage voor onze twee tuintafels heel gemakkelijk. De twee tafels en 12 stoelen waren allemaal in perfecte staat bij levering. Jammer dat de heren van de leveringsdienst onvriendelijk waren. Dit moet echt beter! Zo nors en onbehulpzaam heb ik nog nooit gezien en ik koop veel via internet. De kwaliteit van het meubilair kan wel iets beter, maar ben erg tevreden. Algemeen samengevat is onze ervaring met Overstock dus goed.

I totally forgot about Overstock.com until my old next door neighbor used it a few times. Company is based in China but heck more than half of our merchandise comes from there. While your shipping experience might range from happy, to sad to why is it damaged to where the bleep is it? The website offers items in my price range and that is why I shop there. I feel like I can afford the same quality items as every one else on a limited budget. No one will never know unless you tell them. I use to be all about Bed Bath & Beyond but their prices are creeping up so high I can't afford them any more. My parents shun me for supporting places like overstock.com but I'm tired of only being able to shop at second hand stores. Used items such as clothing or bed linins creep me out. I'll come here before I go there. At lest here I feel like I can purchase items and feel good about it. The items are the same in my local store and I generically shop for the cheapest bidder. I have purchased the same items from my local store for twice the price and in year later they're dainty, dingy and run down. At least here you can read the reviews and know if you're making a smart purchase. Shipping is a gamble and can range to amazing to hell but the price is right.

Overstock client for a while. The service is better and better . Keep improving guys. My last order was perfect!!