Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 2,834 reviews with 1 star · Clear filters
barbara
Unable to log in unable to change password unable to speak to someone I just need to request paperless and was unable to do so I tried all morning web is useless.
Response from Overstock.comOct 6, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear of the trouble with your password. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
customer
Wrong color of seat cushions sent. Ordered sangria red. Received a terracotta color.
Response from Overstock.comOct 5, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
AMY P.
I never got the chair.
Response from Overstock.comOct 6, 2026
Thank you for your feedback. We are sorry to hear your order did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
customer
I placed an order and received a confirmation email. Then 2 hours later, received another email stating my order was cancelled. I called customer service and was told someone from the cancellation team would call me. Nobody has called. Order 481015332
Response from Overstock.comOct 6, 2026
We are truly sorry to hear about your experience with your order being unexpectedly cancelled. We understand how frustrating this situation is. Your rugs were fully refunded.
Nichole
My order was not delivered on time. It actually had not even left the warehouse on delivery day. When I called to ask about canceling it, I was told I cannot cancel and it would still be another 6 to 10 days.
Response from Overstock.comOct 6, 2026
We are truly sorry to hear about the delay with your order and the frustrating experience you had when trying to cancel it. Items can be returned for a refund within 30 days of delivery. You can reach us at 1-833-895-1554.
customer
I never got my order
Response from Overstock.comOct 6, 2026
Thank you for your feedback. We are sorry to hear your order did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
customer
Overstock sent me a broken necklace that took over a week to get to me. Then the return process is not the easiest, or most convenient either considering. They did not offer me a credit, or any kind of accommodation for my inconvenience either. I won't be returning
Response from Overstock.comOct 5, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
customer
Cancelled my item for no reason
Response from Overstock.comOct 6, 2026
Thank you for your feedback. We regret the unexpected order cancellation. We have confirmed your chaise was fully refunded.
