Will
Cancelled my order
You cancelled my order for no reason. WTF!?
Response from Overstock.comOct 6, 2026
We thank you for your feedback. We apologize the order was cancelled unexpectedly. Your recliner was fully refunded.
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Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Will
You cancelled my order for no reason. WTF!?
Response from Overstock.comOct 6, 2026
We thank you for your feedback. We apologize the order was cancelled unexpectedly. Your recliner was fully refunded.
Carolyn B.
Order:481008370 Rug I received did not match photo online and now it’s $30 to return
Response from Overstock.comOct 5, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
customer
I ordered a chair and then received an email that "at my request" said chair order had been cancelled. Update- went back to the website and the chair is still available but today it's $100 more expensive... crazy. Update: they cancelled my order AGAIN.
Response from Overstock.comOct 6, 2026
We are truly sorry for the frustration and disappointment caused by your order being cancelled multiple times. That is typically due to an inventory concern. Your chairs have been fully refunded.
Janet S.
Tried 3 times to purchase this chair. Credit was fine. All to be rejected. I will never purchase from Overstock again. Wayfair had the same product for the same price!
Response from Overstock.comOct 5, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
Donna G.
I did not cancel my order!!!!
Response from Overstock.comOct 5, 2026
Thank you for sharing your feedback with us. We are sorry to hear you experienced an issue. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Scott B.
This thing came with a giant rip in the middle of it. I'd love nothing more then to return and and get a refund.
Response from Overstock.comOct 5, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
customer
Somehow ended up with double order then you charged me to return it. The items were really cheap looking too
Response from Overstock.comOct 6, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding your return. We do ask return shipping be covered for customer choice returns. You can reach us at 1-833-895-1554.
Renee B.
We ordered a stool to be put together. The screws were too small and the wood slats to hold stool together were short. Not good
Response from Overstock.comOct 5, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.